As a service learner and/or volunteer at a community partner organization, it is important to remember that you are representing not only yourself, but also Marymount Manhattan College. As such, please carefully review the following guidelines to help ensure a positive and successful experience for all.
At all times represent the College with a positive, professional, and cooperative attitude. The connections that you make during service can open doors for greater opportunities and rewards in the future.
Commit to being drug and alcohol free prior to and during your service project.
Conduct yourself with integrity at all times. This includes being honest and showing respect for individuals and their property.
POLICIES AND PROCEDURES
Be knowledgeable of and act according to the community partner's policies and procedures. If these policies and procedures are not specified or clearly stated, please ask your site supervisor.
Clothing should be neat, professional and appropriate for the duties required. If the dress code is not outlined ask your supervisor to define the expectations.
Perform the duties and responsibilities assigned to you in a complete and professional manner as if you were an employee.
Treat your service as you would treat paid employment. Make sure you arrive on time. Tardiness is unprofessional and inconvenient.
Emergencies may arise that will prevent you from meeting an obligation, but you must make every effort possible to notify your site supervisor as soon as possible. Please carefully plan your time so that your various responsibilities do not conflict.
COMMITMENT AND FOLLOW THROUGH
Establish a regular schedule with your site supervisor, and stick to it. Clients may be negatively impacted if you are inconsistent in your participation. The community partners you work for are aware of the fact that you are a student and they will make an effort to work with your schedule when possible.
Remember to discuss changes in your schedule during breaks and holidays. You are not expected to participate in service projects during official college breaks, but may do so if you choose.
Always maintain the confidentiality of clients and employees at your community partner. This includes names, addresses, phone numbers, personal or family problems, places of employment, living habits, and other things that clients may discuss with or in front of you.
If you ever have questions about what information can and cannot be shared, ask your site supervisor for clarification.
WHAT TO DO IN THE EVENT OF PROBLEMS
Should a problem arise between you and the clients or staff, notify your site supervisor as soon as possible.
If problems occur with your supervisor, you are unhappy with your service assignment, or you are treated unfairly within the agency that you are working, please immediately notify your professor or Director of Community Service and Service-Learning at 212.774.0759.
DISMISSAL OF VOLUNTEER SERVICE
Community Service and Service Learning volunteers who do not adhere to the rules and regulations of the agency or who fail to satisfactorily perform their volunteer assignment(s) may be subject to dismissal by the community partner organization.
I understand that Marymount Manhattan College assumes no responsibility or liability with respect to the conduct or safety of my involvement in activities with my Community Service agency or Service-Learning partner. I also understand that I am responsible for my travel to and from these volunteer activities.