Continuity of Instruction

While it is impossible to predict circumstances that might impact normal class schedules, from weather related closures to other factors, there are several actions faculty can take to prepare both themselves and their students for possible disruptions in instructional delivery.

In the event of a disruption, instruction in all on-campus courses will continue using the action planning guidelines outlined below. Instruction in blended courses will transition to a fully online delivery mode. Instruction in fully online courses will continue as normal. 

Marymount Manhattan College expects all faculty to develop contingency plans that will allow them to continue to deliver instruction in the event of a disruption. This guide will help you begin to develop those plans and provide you with the appropriate resources to do so.

  • Developing a Plan to Teach Remotely

    It is essential that all faculty develop a plan to deliver instruction as we have now moved to remote instruction.

    Guidelines for Submitting the Continuity of Instruction plan:

    • If you are teaching multiple sections of the same course, you only need to submit one plan.
    • If you are teaching more than one course, submit a separate plan for each.
    • If you have already have spoken to your Department Chair, please still submit your plan(s) on the web page, using the form below, so we have an inventory of all plans.

    Indicated below are some suggestions to help you prepare a plan that will allow you and your students to be ready for any disruption.

    • Make sure you have logged into your semester Blackboard course shell(s) and are familiar with the basic features. All you need in order to log into Bblackboard is your MMC Email and password.  If you need help with either your email or password, please contact the MMC Help desk at 212-517-0580.
    • If you are not familiar with Blackboard, you can review any of the available online training resources or attend an in-person training session.
    • Establish a mode of communication in the case of an emergency using Blackboard or MMC email.
    • Make sure your course syllabus is posted in Blackboard.
    • Prepare assignments in advance that could be deployed in the event if a disruption.
    • Have a plan to interact with students regarding course content in the event of a disruption.
  • Blackboard Platform

    Marymount Manhattan College’s Learning Management System (LMS) is Blackboard Learn, which includes many features and capabilities that allow faculty to communicate and interact with students during any closure. Each semester, a Blackboard course shell is created for every course section, and faculty use and develop that shell as a resource to deliver course content and instruction. Depending on course pedagogy, the Blackboard Learn Platform should be the primary method faculty use to continue to deliver course instruction in the event of a disruption. Faculty who teach courses not considered appropriate for online instruction (lab, performance, production, or studio classes) will work with their Department Chairs to develop an instructional continuity plan.

    The Blackboard platform enables faculty to:

    • Communicate with students either as a group or individually, via the course announcement and email functions;
    • Post course content, including readings, documents, PowerPoints, videos, and web links;
    • Post and collect course assignments;
    • Continue class discussions through the discussion forum feature; and
    • Post quizzes and tests online.
  • Resources for Blackboard and Zoom

     Request Blackboard or Zoom Support from IT


    Online Resources

    There are are online resources that you can use to familiarize yourself with the features and functions of both Blackboard and Zoom.



    Below are links to online training resources for creating and using a Blackboard course shell for your course(s):



    Zoom is a video-conferencing platform that enables you to interact remotely with your students in real-time. There is no limit on the number of faculty or students who can be using Zoom at any one time. However, each session is limited to 40 minutes in duration.

    If you do not have a Zoom account, you can sign up fro a free account at When you sign up please make sure you use your MMC email to create the account so IT can provide support. The Library Guide resource below, and this file, can provide guidance to you in setting up your account.

    Below are links to online training resources for setting up a Zoom session to deliver instruction directly to students:

    How to Keep Your Zoom Sessions Secure



    Directions for video recording lectures and uploading to YouTube

    This will be easiest to do on a smartphone. First, download the YouTube app from the App Store (apple) or Google Play (android).

    Tips for videorecording

    • Break material into segments no longer than 10 minutes each—easier and faster to upload this way, and more digestible for students
    • Where possible, pause to ask students a question, or create a task for them to do in between videos—helps to keep them engaged
    • Keep in mind that YouTube is strict about copyright, so for instance don’t embed a Beatles song in your audiofiles. (You probably don’t know how to do this anyway, so all is well.)

    Using YouTube

    • If you haven’t ever uploaded before, you can get basic directions for how to create a YouTube account and upload a video here:
    • Make sure to title each video you upload distinctly, using logical naming conventions that will be easy for your students to follow (e.g., Comm123 2020-03-12 Part One)
    • If you don’t mind anyone in the world being able to access your videos, just make sure to share your YouTube channel’s name with your students via email—they’ll easily be able to find you. However, if you’d prefer restricted access, you might consider selecting the “Unlisted” privacy option when you upload; this means that only people with the link (which you’d have to send to your students, presumably by email) can access the video.
  • Can I forward my office phone to my cell phone while we work remotely?

    Yes, instructions for setting up call forwarding are available here if you will be in the office to access your phone yourself.

    If you will NOT be in the office to physically access your desk phone, contact the IT department (212-517-0580 or and they will be able to set it up remotely for you. You will need to provide both your office extension number and the number to which you would like your calls forwarded. 

  • Are there any free/affordable internet resources?

    In light of the COVID-19 outbreak, nearly 80 broadband and telephone services providers and commissions have signed on to what it’s calling the “Keep Americans Connected Pledge.” The agreement is aimed at ensuring residents and small businesses don’t lose broadband and phone service during the current pandemic, which has led to many service and employment disruptions.

    Check out this article for a list of companies (major providers, as well as local and regional companies) who have committed to fulfilling the pledge. These providers service a variety of regions and may not all be relevant.

    Please note that you are responsible for contacting individual providers yourself. The College is permitted to call on behalf of any student, faculty, or staff member.

  • Access to Reports on the Faculty Portal

    The reports available to you on the Faculty Portal live on a secure server, which requires VPN access. If you need to run a report, e.g. the “Major/Minors Distribution Lists”, please contact

  • What support is available for faculty through C-TIE?

    MMC’s Center for Teaching Innovation and Excellence (C-TIE) provides online education resources as well as faculty mentoring and support during this period of remote instruction.

    Check out these resources here.

  • Key Contact Information

    Your Department Chair can provide you with guidance on how to prepare your course in the event of a disruption. Other key contacts that can provide assistance include:

    System Log on and Credential Issues

    If you need help logging on to the MMC network, accessing email, or logging into Blackboard, you can reach out to:

    IT Help Desk  212-517-0580

    Blackboard or Zoom Remote Support

    If you require assistance with Blackboard or Zoom, please complete this form and a member of the IT team will contact you shortly.


    Blackboard Support

    Brian Rocco (College Librarian)

    Richard Sheldon (AVP/Academic Affairs)

    The following faculty are available to assist other faculty in their divisions who may need assistance in creating a blackboard shell and course content.


    Professor Emily Goldsmith (egoldsmith@mmm,edu)

    Professor Lorraine Martinez-Novoa (

    Communication and Media Arts:

    Professor Laura Tropp  (

    Professor Sarah Wright (

    Humanities and Social Sciences

    Professor Brad Herling  (

    Mary Brown (


    Ann Aguanno (

    Benedetta Sampoli Benitez (

    Fine and Performing Arts

    Christine Riley (

    Lori Zepp (lzepp@mmm.ewdu)


    Zoom Support

    MMC Tech support(

    Help Desk: 212-517-0580


  Submit your Continuity of Instruction Plan

Request Blackboard or Zoom Remote Support

 Complete your continuity of instruction plan below:

Please complete this form once for each course that you teach.

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Do you currently or would you be able to use Blackboard to conduct your course remotely?*
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Do you currently or would you be able to use Zoom to conduct your course remotely?*
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Please indicate the systems you are comfortable using:*
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