Resources for Remote Instruction

Faculty and staff are here to support our students through this unprecedented transition to remote instruction. Please see the resources below. 

Technology questions or issues? Contact the IT department at 212-517-0580 or usersupport@mmm.eduStudents using Macs should contact Mac IT at

Non-technology-related issues or concerns regarding your remote courses? Please complete this form and the Division of Academic Affairs will reach out to provide assistance.

Student Remote Instruction Prep Sheet

  • Blackboard Resources

    Many of your instructors will be using Blackboard to hold remote classes. Please use the links below for instructions on logging into Blackboard Learn and the Blackboard App.

  • Zoom Resources

    Many professors will begin to use Zoom, a live web conferencing tool, to conduct online classes. Zoom allows instructors to hold classes virtually with many people at the same time from any physical location. 

    Your professors may also use Zoom for things like hosting a remote guest speaker, having class discussions, and enabling student presentations.

  • Free Internet Options

    In light of the COVID-19 outbreak, nearly 80 broadband and telephone services providers and commissions have signed on to what it’s calling the “Keep Americans Connected Pledge.” The agreement is aimed at ensuring residents and small businesses don’t lose broadband and phone service during the current pandemic, which has led to many service and employment disruptions.

    Check out this article for a list of companies (major providers, as well as local and regional companies) who have committed to fulfilling the pledge. These providers service a variety of regions and may not all be relevant.

    Please note that you are responsible for contacting individual providers yourself. The College is permitted to call on behalf of any student, faculty, or staff member.

  • Mac Resources for CMA, Art, and Theatre Students

  • Contact the IT Department (PC and General Support)

    Hours of Operation
    Monday–Friday, 7:30am–7:30pm

    Phone: 212-517-0580


  • Contact Mac IT

    Hours of Operation:
    Monday - Friday, 8:00am–8:00pm

    Phone: 212-517-0595


    Please note that during the period of remote instruction, there will be no student access to the Center for Producing labs and no access to the Media Center for equipment check-outs.

    Mac IT Resource Sheet