MENU

Staff: Remote Work Resources

Marymount Manhattan College is currently operating remotely in light of the COVID-19 outbreak. We will continue to update this page with additional resources and information. Please check back frequently for updates.

Emergency Telecommuting Policy

Request for Resources for Remote Work 

Please review this policy carefully and note that it is subject to change as the situation around this outbreak evolves.


7 tips in 7 minutes: Managing remotely

A presentation by Cindy Graziano of GrayWolf Consulting

 

HR & Personal FAQS

  • Can I work from home?

    During this time of emergency, the College is encouraging all employees who can work from home to do so. If you are unsure if your role lends itself to remote work, please see your supervisor.  He/she will work with you to determine your best use of time during this emergency situation. 

    You may be asked to complete tasks that are outside of your usual scope of work, if your regular job function cannot be completed during a time of remote work.

  • What if I need to take care of my children or a family member while I am working from home?

    During an emergency period, the College anticipates that family needs will arise while employees are home and working remotely.  Please keep in contact with your supervisor and let them know if your availability changes throughout the day.

  • Am I allowed on campus?

    Currently, the campus is not closed. Employees are allowed to enter campus buildings as necessary.

    However, for the safely of our employees, the College is trying to limit the number of employees commuting and congregating in one place. Please use your judgement and work closely with your supervisors to determine if you should come to campus.

  • Will I be paid when I am working remotely?

    If you are working remotely, you are working. You will be paid in accordance with the College’s regular payroll schedule. 

    Non-exempt employees should continue to track their time in ADP. If you are having difficulty accessing ADP, please email your hours worked to your supervisor. Overtime is prohibited during this period of emergency remote work.

  • Will I continue to accrue paid time off while working remotely?

    Yes, time will accrue as usual.

  • What if I had a planned vacation during this period of remote work?

    If you were scheduled to be on vacation during this emergency period, then you would not be expected to work remotely while on vacation. 

    However, given the restrictions on traveling, you may find it necessary to postpone vacation plans. Please notify your supervisor if your plans have changed.

    If you have plans to leave the country and still intend to do so, please be aware that you will be asked to self-isolate for 14 days after arriving back in the states, before you would be allowed back on campus.

  • Information from Cigna regarding COVID-19

    Cigna has developed an FAQ document related to general and insurance-related questions about COVID-19. Please read here.

  • TIAA-CREF Webinars

    Keep your financial goals on track with TIAA CREF’s Live Webinars

  • Tips for Remaining Healthy & Resilient

    The spread of the coronavirus COVID-19 has put organizations and employees on alert. This information can help keep employees informed about the coronavirus, as well as offer guidance on how to remain healthy and deal with the emotional impacts of the outbreak.

    https://pages.e2ma.net/pages/1807892/20932

  • I have a human resources, benefits or payroll question while I am working remotely. Who should I contact?

    • Benefits questions and questions regarding ADP: please contact Kevin Ng at kng@mmm.edu
    • Recruitment questions: please contact Marissa Skiff at mskiff@mmm.edu
    • All other HR questions: please contact Bree Bullingham at bbullingham@mmm.edu  
    • Payroll questions: please contact Luz Gomez at lgomez@mmm.edu

Tech FAQS

  • How do I know what technology I need to work remotely?

    Please work with your supervisor to determine what technology you may need to work remotely. If you have technology needs, please contact IT at 212-517-0580 or usersupport@mmm.edu

  • What if I don’t have a computer at home?

    If you don’t have access to technology at home, you may be asked to work onsite if your position is considered essential to maintain the operations of the College.

    If you are not asked to work onsite, you may be asked by your supervisor to complete tasks that are outside of your regular job functions, i.e make phone calls.

  • Can I have my office phone forwarded?

    Yes, see below for instructions for setting up call forwarding if you will be in the office to access your phone yourself.

    If you will NOT be in the office to physically access your desk phone, contact the IT department (212-517-0580 or usersupport@mmm.edu ) and they will be able to set it up remotely for you. You will need to provide both your office extension number and the number to which you would like your calls forwarded. 

    Instructions:

    Cisco Phones
    To forward all calls:
     
    Press the “Forward All” soft key.  
    1. Then enter 9-1 - ( area code) phone number from your phone.  
    2. To verify that your calls are forwarded, look for the “Forward All” icon in the line label, and the forwarding information in the header.  
    To cancel call forwarding  
    Press the “Forward Off” soft key.  
     
    Siemens Phones (white colored phones)  
    To forward all calls:  
    1. Get dial tone, press FORWARD “FWD” key or dial #91.  
    2. Dial 91(area code) phone number you want to receive your calls.  
    3. Hang up the phone.  
    To Cancel call forwarding:  
    Press “FWD” key or get dial tone and dial ##91

    You can find additional resources on the  IT website .   If you have specific questions, please reach out to  techsupport@mmm.edu  

  • How do I check the voicemail on my office phone while I am working remotely?

    Siemans Phones (white colored phones) 
    To access the voicemail system from outside of MMC, you may dial 212-517-0517 on any phone and follow the automated prompts. Once you have connected, you have options from within the system menu:

    • You can listen to messages
    • You can change your internal greetings, and external greetings
    • You can reset your password

    Cisco Phones (black phones)  
    Dial your phone number, when it goes to the voicemail, press the “Star” button.   

    You will be prompted with the ID number, that’s your extension, VM password and follow the i nstructions.  

    For additional resources and phone system instructions, please visit the IT website link here .

  • What tools are available for me to host a conference call for a meeting?

    There are several options available to you, including Zoom, Microsoft Office Teams, and Free Conference Calls.

    Zoom

    Zoom is a video-conferencing platform that enables you to interact remotely with your colleagues in real-time. There is no limit on the number of individuals who can be using Zoom at any one time. However, each session is limited to 40 minutes in duration unless you have a Pro account.

    If your team does not have a Zoom account, you can sign up for a free account at https://zoom.us/signup. When you sign up, please make sure you use your MMC email to create the account so IT can provide support.

    If you have a need to use Zoom Pro for meetings longer than your existing software will allow, please reach out to your supervisor further instructions.

    The Library Guide resource below, and this file, can provide guidance to you in setting up your account.

    Below are links to online training resources for setting up a Zoom session to deliver instruction directly to students:

    Can I Initiate a Meeting from Outlook?  
    Yes. You will need to download the Zoom Pl ugin for Outlook. Please  click here  for instructions.  

     

    Microsoft Office Teams

    You can use Microsoft Office Teams to have calls with other members of Marymount Manhattan Community. 

    To create a “Team” for your department, please email teams@mmm.edu.   

    After IT has authorized your “Team” account, please see guidance for how to utilize Teams for internal team meeting at https://www.youtube.com/watch?v=ZgmIucYKiZM

     

     

     

    Free Conference Calls

    Set up a free conference call using the instructions in the this document

  • Zoom Security Information

    As more and more people and companies around the world are turning to Zoom as their platform for remote learning and working, we urge anyone hosting Zoom meetings to be mindful of best practices for protecting the security of your sessions. Read this important guide, and contact IT if you have any questions:

    How to Keep Your Zoom Sessions Secure

  • Are there any resources for free internet access?

    In light of the COVID-19 outbreak, nearly 80 broadband and telephone services providers and commissions have signed on to what it’s calling the “Keep Americans Connected Pledge.” The agreement is aimed at ensuring residents and small businesses don’t lose broadband and phone service during the current pandemic, which has led to many service and employment disruptions.

    Check out this article for a list of companies  (major providers, as well as local and regional companies) who have committed to fulfilling the pledge. These providers service a variety of regions and may not all be relevant.

    Please note that you are responsible for contacting individual providers yourself. The College is permitted to call on behalf of any student, faculty, or staff member.

  • Can I access reports on the Staff Portal?

    The reports available to you on the Staff Portal live on a secure server which requires VPN access. If you need to run a report and do not have VPN access, please contact techsupport@mmm.edu.

  • How do I access the files on MMC’s network from through VPN (Cisco AnyConnect)?

    Connecting using the Cisco AnyConnect application on Windows or MAC:  

    1.     Connect to the Internet.  

    2.     Open the  Cisco AnyConnect Secure Mobility Client  

    3.     Type  mnet71.mmm.edu  or the IP address 199.96.107.4 and click Connect.  

    4.     Enter your MMC  user ID  and password.  

    5.     Click OK.   

    6.     After connected, go on to initiate the remote desktop or the specific applications you have access to.  

    1. It is imperative that if you complete the work requiring VPN, that you immediately disconnect from VPN .  To end your  VPN  session, click “disconnect” on the cisco AnyConnect Application.

    Using the Cisco VPN Client (older Version)  

    1.     Open the  Cisco VPN Application  

    2.     Select  MMC  and click Connect  

    3.     Enter your MMC  User ID  and Password.  

    4.     Click OK  

    5.     After connected, go on to initiate the remote desktop or the specific applications you have access to.  

    6.     It is imperative that if you complete the work requiring VPN, that you immediately disconnect from VPN.  To end your  VPN  session, click “disconnect” on the cisco AnyConnect Application.  


Resources for Supervisors


Purchasing & Mailroom Questions

  • Will the Business Office be operating while we are working remotely?

    Yes, the business office will be fully operational while the business office staff works remotely. There are a couple of individuals that will be coming into the office periodically to perform critical business functions that cannot be performed remotely but will remain accessible via email and phone while working remotely.

  • Can I make necessary purchases for my department while working remotely?

    Yes, you can request to make critical purchases through our normal process; however, we ask that you consider whether the purchase is necessary for business continuity prior to submitting it. If it can be delayed until we return to normal operations, please do so.

    For small dollar purchases that are in accordance with our p-card policies, please feel free to make purchases on your p-card with appropriate approval from your supervisor. For all other purchases, please submit requisitions for approval via email to purchasing@mmm.edu.

  • How can I submit a purchase requisition while working remotely?

    You can submit requisitions via email to purchasing@mmm.edu. Please ensure that you obtain the required approvals per our purchasing policies prior to submitting your request. During this remote period, we will accept email approvals; however, all other the guidelines outlined in our existing policies should continue to be adhered to. For additional guidance regarding purchasing policies, please refer to the purchasing link which includes the MMC Requisition form and Purchasing Manual. Please address any specific questions regarding the purchasing process to the email address noted above.

  • How will I know if the items that I purchased arrive?

    At this time, if items are delivered to the College address, they will remain in the mailroom until further notice. Please contact purchasing to discuss possible other arrangements.

  • Where will the items that I purchased be sent?

    This will be determined on a case-by-case basis; most College vendors ship directly to the College address. You will need to reach out to purchasing to discuss your request.

  • I just received a vendor invoice that needs to be paid, who should I send it to?

    Please submit all vendor invoices to AP@mmm.edu for processing.

  • Will Mail Services be available while we work remotely?

    The mailroom and mail services will be available on a limited basis. The Mailroom at 71st Street is on Mondays from approximately 10:00am – 2:00pm.

  • 71st Street Mailroom Process

    What will happen with mail at 71st Street? 

    Arrangements have been made with USPS to have Marymount Manhattan College’s mail picked up every Monday from the 70th Street Post Office. Mail is sorted by department and held in the Mailroom. Checks received are given to the Business Office for processing.

    Will FedEx and UPS still be making deliveries?

    Yes. At this time both couriers will continue to make deliveries to the main campus. The mailroom staff will log in all packages received.

    Will I be able to get mail and packages? 

    You will be notified once you will be able to pick up mail and packages from the mailroom. At that time, you will also be able to drop off any outgoing mail.

    How do I know if I have a package, and when I can pick up my package?

    There are packages that are currently in the mailroom and you will be notified of any new package that arrives; these packages will remain in the mailroom until we receive notification that we are able to return and release them to you. Some packages may be delivered to your department due to space restrictions in the mailroom; you will receive an email advising you of the location where the mailroom staff and security delivered your package.

  • 55th Street and Cooper Square Residence Hall Mailrooms:

     

    At this time, both Residence Halls are opened on Mondays between 10:00am – 3:00pm to forward mail to students and to return to sender any remaining packages that are currently in the mailrooms.

    Any questions can be directed to either Ebro Marrero at jmarrero@mmm.edu or Maria C. Marzano at mmarzano@mmm.edu

     

     


NYS Paid Sick Leave Information