Staff Positions

The Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for:

• Installing and maintenance of software and hardware on workstations.
• Providing Technical assistance to MMC Community and affiliates.
• Maintains records of work activities and documents recurring, difficult or complex problems; identifies trends, recommends solutions and resources.
• Maintaining work tickets with Help Desk ticketing system.
• Implementation of network and systems security posture.
• Performing Imaging and restoration of systems.
• Asset Management and Inventory tracking.
• Performing Networking, WIFI, and VOIP systems support.
• Maintaining classroom technologies.
• Performing miscellaneous job-related duties as assigned by your immediate supervisor.

 Salary: $50,000

Education Requirements:

• Bachelor’s Degree or Technical Certificates and 2 years’ experience in the duties and responsibilities specified.
• Or – Associate Degree or Technical Certificates and 3 or more experience in the duties and responsibilities specified.

Other Requirements:

• Knowledge of network infrastructure and facilities
• Ability to maintain and troubleshoot computer network hardware, software, and peripherals.
• Knowledge of Operating Systems, Windows, MAC, and Linux.
• General knowledge of Audio/Video systems and Academic related software packages
• Familiarity with POS systems.
• Supporting supervisors with Technical and related matters.
• Ability to establish and maintain effective working relationships.
• Knowledge of current technological developments/trends in area of expertise.
• Knowledge of Communication Systems such as MS Teams, ZOOM, etc.
• Knowledge of Productivity and Creative Software: MS Office suite, Adobe Suite, etc.
• Knowledge of storage systems: Box, MS Onedrive, Local File servers.
• Independently solve and document hardware/software problems.
• Detail-oriented and organized.
• Knowledge of basic mobile and smart devices
• Familiarity with the fundamental principles of ITIL and ITSM.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on support building, listening, and questioning skills.
• Strong documentation skills.

 

Marymount Manhattan College is an affirmative action and equal opportunity employer. To apply, please click here.

ESSENTIAL JOB FUNCTION:

The Student Financial Services Representative is an entry-level position in the Center for Student Services. Representatives are the College’s initial customer service contact between students, their parents, and key student service areas: Student Accounts (Bursar), Student Aid (Financial Aid), and an overall understanding of the College. The position is located in the Center for Student Services and involves heavy daily contact with students, both by telephone and in person. The Representative will be trained to address general inquiries about a multitude of student concerns that include but are not limited to: financial aid forms, deadlines, and requirements, inquiries regarding student invoices, payment plans, and loans. The position requires data entry, verifies different types of information, and refers less routine and more complex matters to the appropriate area. The position requires prompt, reliable, accurate, and personalized service. The environment is fast-paced and lively.

Salary: $44,500.00

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Provide cross-functional services in the areas of student accounts and financial aid.
• Advise, investigate, problem-solve, and resolve questions and issues from prospective and current students, alumni, parents, faculty, and staff.
• Advise, investigate, problem-solve, and resolve questions and issues from students about their student accounts and the general registration process.
• Guide and assist students by providing general financial counseling.
• Advise and explain to students and parents, with in-depth financial aid questions, their FAFSA application. Explain financial aid eligibility and disbursement of aid, verification processes, different aid options, as well as cost of attendance and estimated family contribution.
• Maintain up-to-date knowledge of college policies, procedures, and programs.
• Adhere to a strong customer service orientation and work proactively with other support offices, especially academic advising and admissions, to best serve students.
• Outreach to students with outstanding balances through various communication methods
• Perform other duties as assigned by the Student Financial Services Supervisor

MINIMUM QUALIFICATIONS:

• Although an entry-level opportunity, 1-2 years experience in a financial services office is preferred; additional college or university student service experience is preferred.
• Experience in College student accounts and financial aid is favorable.
• Strong customer-service orientation, experience, and skills.
• Demonstrated commitment to improving service delivery and student satisfaction.
• Willingness to work in an environment that fosters team solutions to problems that cross departmental and/or functional lines.
• Ability to communicate well, both orally and in writing.
• Ability to maintain confidentiality of records and information.

The incumbent should:

• Possess the numeric skills to review student billing invoices, payment plans, student refunds, and financial aid-related paperwork accurately.
• Possess the organizational skills to complete routine paperwork successfully, to maintain files and records in an orderly fashion and to follow oral and written instructions to task completion.
• Possess computer skills that include a good working knowledge of MS Word and MS Excel and the ability to accurately post student-related data to the College’s student information system.
• Possess excellent written and oral communication skills along with an ability to work cooperatively and collegially within a diverse, people-oriented environment.

 

Marymount Manhattan College is an affirmative action and equal opportunity employer. To apply, please click here.

Maintenance Mechanic III will operate, monitor, repair and maintain building HVAC, plumbing and electrical systems as directed. Performs routine electrical and plumbing repairs and maintenance as assigned. Assists with event setups, moves and policing of the facilities. Possess and demonstrates the ability to perform basic mechanical & electrical troubleshooting. Performs rounds, maintains logs and completes work orders as assigned. Performs others duties as occasionally assigned. At least three years’ experience working as a mechanic is required.

Salary: $56,277.00

Characteristic Duties & Responsibilities:

• Repairs and maintains machinery and mechanical equipment in accordance with diagrams, sketches, operating manuals, manufacturers’ specifications or supervisor s instructions, using hand and power tools, precision measuring or testing devices. Responsible for complete maintenance of area of assignment.
• Observes and adjusts a wide variety of machines and devices in operation to assure proper operation, including pumps, engines, motors, conveyors, compressors and equipment.
• Dismantles machines and devices for servicing, repair, or replacement of parts.
• Adjusts devices, instruments, belts, etc.
• Lubricates and cleans pumps, motors, fans, machinery equipment and operating hardware.
• Repairs or replaces damaged or defective soap, towel and tissue dispensers, mirrors, etc.
• Replaces washers packing, or parts on faucets, flushometers, valves, traps, etc.
• Clears stoppages in sanitary or storm drainage systems using plumber’s snake, vacuum or manual plungers.
• Replaces gaskets, seals on water coolers and other equipment.
• Changes out compressors and works with refrigerant.
• Works with electrical meters.
• Diagnoses and repairs p-tack through wall air conditioning units.
• Replaces defective bulbs, sets, switches, fuses, and receptacles in buildings or on the exterior areas of the college.
• Regulates steam or hot water equipment in mechanical rooms, offices, laboratories, residence areas, etc. Adjusts valves, thermostats, and dampers.
• Diagnoses HVAC/refrigeration units (high and low voltage)
• Performs laboring or other semi-skilled duties including drilling, digging, minor roof repair, replacement of missing floor or ceiling tile.
• Assists tradesmen when directed.
• Maintains time and material records.
• Performs minor inspectional duties where directed.
• Maintains plant or work areas in safe, clean operating condition.
• Reports unsafe conditions, or building or equipment damage to supervisor
• Performs other appropriate duties.

Education Requirements:

• High school diploma required.
• Three years’ experience working as a maintenance mechanic and applicable trade school certifications are preferred.
• Must have at least three years’ experience in working with refrigeration (must know how to use gauges)
• C.F.C Universal Certificate

Other Requirements:

• Lifts, carries, pushes or pulls a variety of tools, equipment and materials.
• Climbs, balances, stoops kneels and crouches to gain access to pipes, wiring and equipment.
• Handles a variety of hand and power tools.
• Near-visual acuity needed to read equipment diagrams and inspect parts.
• Depth perception, field of vision, and color vision needed in fitting and installing parts.
• Exposed to wet and cold conditions. Exposed to noise and vibration from operating machinery

 

Marymount Manhattan College is an affirmative action and equal opportunity employer. To apply, please click here.

The Accounting Manager will assist the Controller and Assistant Controller with management of financial processes and controls along with daily operations relating to general accounting, accounts receivable, accounts payable and payroll. The Accounting Manager must excel at customer service, written and oral communication, and establishing credibility and effective working relationships within a diverse college environment. The Accounting Manager will review the operation’s cash receipts, payroll, and accounts payable on a daily basis. The Accounting Manager must be self-motivated, highly productive, and have the ability to work independently and solve problems. The Accounting Manager will be a key participant in the review of financial policies and procedures and the development of a new accounting structure.

Salary Range: $65,000 - $70,000

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Assists in managing the College’s General Ledger, including responsibility for and ensuring recurring journal entries and account reconciliations are prepared timely. Reconciliations would include student accounts receivable, OneCard, Dining Dollars, Touchnet and others as needed.
• Assists with the external audit process by providing a significant role in annual financial statement audit preparation, financial aid single audit, pension plan audit, and annual IRS Form 990 filing as needed
• Organizes and supervises the daily recording and reconciliation of the College’s revenue receipts and cash.
• Supervise the Center Card process including issuing and removing cardholders, oversee monthly receipt submission, journal entry, and communicate with users on questions regarding the process.
• Supervises the preparation and posting of investment accounting on a monthly basis.
• Assists the Controller in the preparation of quarterly and annual financial statements.
• Acts as the Business Office contact for Academic Affairs grants accounting and provides reports of restricted accounts to track expenditures against available funding.
• Supervise processing of daily Institutional Advancement contributions and reconciliation.
• Organizes the receipt and reconciliation of Federal Student Loans with the Center for Student Services. Reviews the Student Loan Refunds prior to release.
• Manages the monthly accounting process regarding our current food service provider, including monthly journal entries, process invoices for payment, communication with vendor regarding billing issues, and tracking the year-to-date details.
• Preparation and maintenance of departmental procedures in conjunction with Assistant Controller.
• Performs miscellaneous job-related duties as assigned by Senior Management.
• Supervise and mentor team members in day-to-day performance of their duties.
• Position is remote with occasional in office when needed

MINIMUM QUALIFCATIONS:

• Must have a BA or BS in a Business-related field.
• A Master’s degree or CPA is also a plus.
• Must also have experience with not-for-profit organizations, preferably institutions of higher learning.
• Two to four years of experience directly relating to the duties and responsibilities specified is also required.
• Knowledge of finance, accounting, budgeting, and cost control procedures in a nonprofit college setting.
• Strong analytical skills with the ability to interpret numbers.
• Knowledge of Access, ADP, Datatel Colleague, Microsoft Word, Microsoft Excel, and Cash Management Systems.

Marymount Manhattan College is an affirmative action and equal opportunity employer.  To apply, please click here.

Under the direction of the Department Chair, the Part-Time Coordinator oversees the experiential education of students in the Department of Communication Sciences and Disorders. They participates in the pedagogical development and assessment of students and establishment of best practices to fulfill various learning outcomes. The Part-Time Coordinator also manages administrative duties such as establishing and cultivating relationships with community partners, and with clients; overseeing the Smadbeck Center’s budget and ordering supplies; and recruiting and training student employees.

Hourly rate: $68.50

Duties and Responsibilities:

• Facilitate students during their in-house practica in the Center (once each term);
• Coordinate integration with the Center for Health, Human Development, and Creativity;
• Work with the Department Chair to guide current CSD students/minors toward degree completion;
• Work with the Department Chair and AVP for Academic Administration to coordinate the Center’s budget;
• Purchase materials and supplies needed to maintain the Center;
• Recruit, screen, and accept clients to the Center, manage client appointments, and maintain client files;
• Maintain and monitor professional documents (e.g., annual HIPAA and FERPA training);
• Other duties as may be assigned by the Department Chair and/or VPAA/Dean.

Education & Experience Requirements:

• Bachelor’s or Master’s Degree in Linguistics, Communication Sciences and Disorders or Speech-Language Pathology, or related fields.

Other Requirements:

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Proficiency in record-keeping software
• Ability to maintain a high level of confidentiality
• Excellent oral and written communication skills
• Strong organizational skills and ability to meet deadlines
• Fluency in a second language preferred

*Please submit a resume and cover letter on the ADP application.  The position starts on February 1, 2025. 

Marymount Manhattan College is an affirmative action and equal opportunity employer. To apply, please click here.