Staff Positions

Essential Job Function

Under the supervision of the Dean of Academic Advisement & Student Retention, the Academic Advisor will be responsible for advising new and continuing students on all academic policies, guidelines and requirements pertaining to the fulfillment of their degree programs. In addition, he/she will be expected to work closely with various special cohorts such as transfers and international students. As a member of the Advisement team, the Academic Advisor will also be required to work collaboratively with the Dean and other college administrators, in promoting and implementing various student retention and success initiatives.

Characteristic Duties & Responsibilities

• Advise and assist new and continuing students with course selection and registration, as well as advise them on all degree requirements, academic policies and procedures.
• Provide advisement support and training for faculty advisors, as needed or requested.
• Work collaboratively with various offices, including the Registrar, Admission, Student Accounts, Financial Aid and Student Affairs, to further the objectives of academic advisement.
• Work collaboratively with the Dean of Advisement and Student Retention and other administrators across the college, to promote and implement student retention and success strategies.
• Produce and disseminate appropriate advisement literature related academic planning, curriculum requirements and other academic policies and procedures.
• Perform periodic degree audits for individual students to assess and evaluate their current progress toward the satisfaction of their degree requirements.
• Prepare customized reports for the Dean, faculty advisors, divisional chairs and other academic administrators, as needed or requested.
• Conduct exit interviews with students seeking to withdraw permanently from the college.
• Conduct periodic analysis of advisement-related data with the view of continuously improving our advisement delivery system.
• Perform all other functions as assigned by the Dean of Academic Advisement & Student Retention.

Education Requirements

• Master’s degree in Higher Education or related fields (preferred)
• Some experience in the area of academic advisement or a related higher education field preferred
• Some teaching or presentation experience preferred

Other Requirements

• Demonstrated experience in Word and Excel
• Superb oral and written communications skills
• Ability to analyze data and produce related reports
• Ability to work collaboratively with members of the Advisement team, as well as with faculty, administrators and other staff members
• Ability to make balanced judgments and decisions
• Ability to work well with individuals from diverse social and economic backgrounds 

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

 

How To Apply:

Please send resume and cover letter to:

Department of Human Resources

Marymount Manhattan College

221 East 71 Street

New York, New York 10021

hr@mmm.edu

Essential Job Function

The full-time position is responsible for providing career-related advice and career counseling to current students and recent alumni of the College, in addition to cultivating relationships with employers to secure new internship and post graduate job opportunities. The Employer Relations role is pivotal to this position.

Characteristic Duties & Responsibilities 

• Advising students on resume writing, cover letters, interview skills, job search strategies and other career-related topics.
• Guiding students through the College’s CityEdge College to Career Programming.
• Assisting in development and delivery of workshops on various career topics such as networking, social media in the job search, interviewing skills, how to maximize your major in the work-force, and time management amongst others.
• Managing MMC Career Connection database of jobs, internships and volunteer positions.
• Assisting in implementation of programming assessments. Creating, distributing and analyzing student surveys including the Graduate Exit Survey.
• Assessing students’ values and interests using career inventories in order to provide advisement on career paths and professional development.
• Working with pre-professional student clubs to provide assistance with programming, professional development and graduate school information.
• Communicating effectively with all constituencies within the College.
• Marketing Career Services events using multiple social media platforms.
• Planning and executing college-wide events such as career fairs and MMC’s annual Career Summit.
• Updating and cultivating alumni success stories and current internship stories for college-wide marketing.
• Maintaining and update the Career Services webpage using LiveWhale.
• Developing and maintaining relationships with new and existing employers.
• Maintaining lists of jobs and internships for current students and recent graduates.
• Planning employer events such as information sessions, site visits and tabling.
• Ability to multitask between a variety of projects simultaneously.
• Work with multiple offices in presenting MMC’s CityEdge programs each semester.
• Other duties as assigned.

Education Requirements

• Master’s degree, in related field of higher education, preferred

 Other Requirements

• 1-4 years of experience in a higher education setting with some prior career counseling experience.
• Experience working with students and understanding of issues related to careers and internships in a college or university setting.
• Excellent oral and written communication and presentation skills desired.
• Proficiency with MS Word, Excel, PowerPoint, LiveWhale, EventBrite, Simplicity and various social media required.

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

How to Apply:

Please send resume and cover letter to:

Department of Human Resources

Marymount Manhattan College

221 East 71^st Street

New York, NY 10021

HR@mmm.edu

Essential Job Function

This position is responsible for planning, coordinating, and implementing a comprehensive and aggressive Annual Fund program with a focus on the growth of annual giving and donor development. The Director will be responsible for identifying and nurturing relationships in order to cultivate, solicit and steward annual gifts from alumnae/i, parents, students, faculty/staff, and friends. The primary efforts are focused on raising unrestricted annual gifts in support of the College’s operational budget. These processes include initiatives such as direct-mail distribution, Phonathons, a senior class gift campaign, parents’ fund, and a faculty/staff campus campaign, as well as managing a portfolio of Annual Fund leaders.

Characteristic Duties & Responsibilities:

• Develop a strategic Annual Fund program structure and use data to evaluate current process to determine effectiveness of efforts, while instituting creative and new initiatives to achieve annual giving goals.
• Manage and refine a group of 50-100 prospects with weekly/monthly goals for personal visits and giving total.
• Understand the mission and needs of the College in order to articulate them effectively to potential donors.
• Institute weekly/monthly benchmarks and tracking goals to determine Annual Fund program effectiveness.
• Use technology effectively to gather and analyze data in order to produce clear and accurate reports that support the Annual Fund program.
• Work with Advancement Services Specialist to track results in order to analyze giving trends and determine successes and challenges.
• Oversee and work closely with colleagues on annual fund events and programs that may include but are not limited to annual scholarship benefit, phonathon, parent’s receptions and fund, and senior class gift.
• Define program regarding established Giving Societies including perks and recognition opportunities.
• In collaboration with the Director of Alumni Relations, organize a class agent program with the goal of recruiting alumnae/i volunteers from each class year to assist with fundraising and event participation.
• Direct giving campaign surrounding alumni events including Reunion and other alumnae/i and parent gatherings.
• Attend various College and alumnae/i functions and events throughout the year including but not limited to fundraising and donor recognition events.
• Foster the growth of best practices regarding donor relations and retention.
• Oversee the acknowledgement process, in collaboration with the Advancement Services Specialist.
• Oversee and work with colleagues to ensure the coordination of communications for programs and materials such as Annual Appeal news and events on MMC’s web site, Parent’s fund and Parent’s reception.
• Manage and Approve expenses associated with the Annual Fund.
• Along with the Director of Alumni Relations supervise the Development Associate
• Other duties as assigned.

Education & Experience Requirements:

• Bachelor’s degree required.
• 3-5 years of development experience required. Experience in annual giving preferred.

Other Requirements:

• Proven success in fundraising
• Excellent analytical skills and ability to determine success of various appeals
• Strong oral and written communication skills
• Ability to successfully market direct-mail pieces
• Strong organizational skills, the ability to multitask and meet deadlines
• Ability to self-start and strong attention to detail
• Familiarity with Raiser’s Edge
• Ability to work nights and weekends as needed

Marymount Manhattan College is an affirmative action, equal opportunity employer.

How to Apply:

Please send resume and cover letter to:

Marymount Manhattan College

221 East 71^st Street

New York, NY 10021

HR@mmm.edu

 

Essential Job Function

The Junior IT Technician will provide technical assistance and support in the installation and operation of Workstations.  Reports to the Assistant Director of Client Services. 

Characteristic Duties & Responsibilities 

• Installation, update and monitoring of application on workstations.
• Provide personal assistance to College and Dorm users as required.
• Provide first and second level troubleshooting for network/workstation issues.
• Provide Assistance to the Help Desk Personnel.
• Maintain Track-it work orders.
• Under supervision, perform system imaging and system restoration from an image.
• Perform miscellaneous job-related duties as assigned by supervisors and directors.
• Troubleshoot network connections and workstations (not inclusive of student personal computers) at the Marymount Dormitory.

Education Requirements

• Associates and/or MCP with two years’ experience to the duties and responsibilities specified.

Other Requirements

• Knowledge of network connections and facilities. 
• Ability to maintain and troubleshoot computer network hardware, software, and peripherals. 
• Knowledge of Windows 7, Office 2010, Ghost imaging and AV software packages.    
• Knowledge of PC hardware and peripherals.
• Ability to communicate effectively. 
• Ability to establish and maintain effective working relationships.      
• Knowledge of current technological developments/trends.

Marymount Manhattan College is an affirmative action and equal opportunity employer.

 

How To Apply:

  Please send resume and cover letter to:

  Human Resources

  Marymount Manhattan College

  221 East 71 Street

  New York, New York 10021

hr@mmm.edu

Essential Job Function

Mac Technician with good multimedia and network knowledge. Skills required would be competency in Mac operation, preferably in some sort of design capacity, including knowledge of OSX, peripheral hardware and creative software troubleshooting. The post will call for general office and technical duties including inventory, equipment installation and troubleshooting, cleaning and maintenance of kits, logging of any hardware faults and a variety of administrative tasks. This position reports to the Director of Mac Technical Support.

 Characteristic Duties & Responsibilities:

• Provide all phases of Network, PC and Mac support.
• Perform network, workstation, and printer deployment and installations.
• Troubleshoot and repair/upgrade workstations and software/hardware.
• Assist Users (Faculty/Staff/Students) with software troubleshooting questions or problems.
• Development of documentation, training materials and workflow processes.
• Assist with evaluating new software applications.
• Supervise the Mac/Multimedia Labs.
• Troubleshoot digital video capture and audio/video conversions
• Research vendors, communicate and work with other departments.
• Tier 1, 2 Mac Troubleshooting
• Fulfill other technical duties as assigned by his/her supervisor.

Education Requirements:

• Bachelor Degree, Technical Certificates and 2-3 years’ experience in the duties and responsibilities specified.
• Or – Associate Degree, Technical Certificates and five years’ experience in the duties and responsibilities specified.
• Higher Education exposure is desirable.

Skill Requirements:

• Basic Knowledge of Apple Hardware: iPhone, iPad, and other Apple products
• JAMF Pro (Casper Suite) Software experience: Casper Remote, JSS, Casper Admin, Composer
• MAC OS Operating Systems, iOS Deployment and Networking
• Knowledge of Creative Software: Adobe Creative Cloud, Final Cut, Pro Tools, Max/MSP, Isadora, Garage Band, etc.
• Basic Knowledge of Productivity Software: MS Office, iWork, iLife, Google Sheets
• Knowledge of troubleshooting Audio/Video Technology
• Independently solve hardware/software problems and document
• Be eager to learn and self-train
• Possess excellent communication and customer-service skills
• Detail oriented and organized
• Willing to work long hours when needed

 Preferred/Desired:

• Basic knowledge of Open/Active Directory, LDAP
• Familiarity with Cloud Services: iCloud, Google, Office 365, etc.
• Knowledge of UNIX, MySQL and additional certificates
• Knowledge of ARD, Adobe CCP, Apple Configurator, Auto Packager
• Jamf Pro Certificates: CCT, CCA
• Apple DEP/VPP, GSX Programs
• Apple Certificates: ACMT
• Mac OSX Server

Marymount Manhattan College is an affirmative action and equal opportunity employer.

How to Apply:

Please send resume and cover letter to:

Marymount Manhattan College

221 East 71^st Street

New York, NY 10021

HR@mmm.edu and cadriano@mmm.edu

 

Essential Job Function

The Mailroom Clerk picks up and drops off mail daily to the Post Office for the College; sorts, logs and distributes mail and courier packages. The Mailroom Clerk assists Mailroom Coordinators at 71st Street, the 55th Street Residence Hall and Cooper Square Residence Hall.

Characteristic Duties & Responsibilities 

• Pick up and sort incoming mail from the Post Office.
• Assist in the sorting of mail and delivery to all departments.
• Work with the Mailroom Coordinator to complete all daily tasks.
• Accept all incoming deliveries made via UPS, FedEx, etc., and scan all packages into the inbound tracking system, and delivers packages to respective departments.
• Log all outgoing courier packages and contacts courier for pickup.
• Post all outgoing mail-including certified or registered mail. Takes all mail to the Post Office
• Copier maintenance – check paper/staples/toner in designated copiers.
• Accept all deliveries for the College from vendors. Enters each package into inbound tracking system and is responsible for obtaining signatures for the Neotrak system and uploads all information into the system.
• Assist the Mailroom Coordinator with other Mailroom duties as directed.
• Act as backup when one of the Mailroom Coordinators is out.

 Residence Halls

• Accepts all incoming deliveries made via UPS, FedEx, etc., and scan all packages into the inbound tracking system.
• Sort and places incoming mail in student’s respective mailbox
• Cancel subscriptions for students no longer residing at Residence Hall
• Log out student packages to students upon ID verification and has student sign for package when working at the 55th Street or Cooper Square Residence Hall
• Other duties as defined by the Director of Administrative Services.

Education Requirements

• High School diploma or equivalency.

Other Requirements

• Understanding of USPS regulations helpful
• Ability to lift packages up to approximately 50 lbs.
• Prior Mailroom experience helpful.
• Flexible hours Monday-Friday; some nights and weekends

 Marymount Manhattan College is an affirmative action and equal opportunity employer. 

How to Apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=mmmedu&jobId=71743&lang=en_US&source=CC3

Essential Job Function

Prepares and processes purchase orders from requisitions received from departments, which are reviewed by either the Purchasing Coordinator or Administrative Services Manager. Maintains purchasing filing system.  Responsible for obtaining Form W-9 on all vendors used by the College.

Characteristic Duties & Responsibilities

• Receives authorized requisitions and prepares Requisition Checklist form for each requisition received. Ensures all requisitions are completed properly; notifies department if there is a problem.
• Prepares purchase orders in “Colleague” for all goods and services needed.
• Works with Purchasing Coordinator and/or the Administrative Services Manager on all issues related to the processing of Purchase Orders.
• Obtain necessary signatures on purchase orders processed.
• Sends out approved purchase orders to various vendors – by fax, mail or phone and obtain confirmation.
• Maintain filing system for purchase orders.
• Follows up on orders as needed.
• Forwards request to each vendor regarding the completion of Form W-9. Maintains file on pending requests and follows up monthly.
• Provides backup when Purchasing Coordinator is out sick or on vacation.
• May assist in Mailroom if needed.
• Other duties as requested by either the Administrative Services Manager or the Director of Administrative Services.

Education Requirements:

• High School Diploma or equivalency.
• One to two years’ experience in a purchasing environment.
• Strong computer and typing skills.
  

Other Requirements:

• Flexible hours Monday-Friday

Marymount Manhattan College is an affirmative action and equal opportunity employer.

How To Apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=mmmedu&jobId=73108&lang=en_US&source=CC3

 

Essential Job Function

Provides  purchasing services and assistance to all departments by working with the department and vendors to obtain goods and services at the best cost and quality.  Prepares purchase orders for goods/services and follows up on all orders.

Characteristic Duties & Responsibilities

• Assists in selection of vendors for the procurement of goods and services.
• Assists in setting up vendor profiles in “Colleague” for new vendors and insuring all necessary information is obtained.
• Responsible for issues in “Colleague” related to purchasing.
• Reviews requisitions from departments by verifying items ordered, authorized signatures, budget allocations and proper documentation attached including bids.
• Prepares purchase orders from properly authorized requisitions for the purchase of goods and services for the college; and contacts the department when a problem exists with the requisition.
• Reviews purchase orders; obtains the necessary authorization for purchase orders when needed.
• Places orders for purchases or services by fax, telephone, e-mail, or by mail. Verifies order was received.
• Assists in the handling of purchasing order problems/errors including delivery, items ordered, etc.
• Follows up on purchase orders with a vendor when needed (ex. back orders).
• Works with departments and vendors when issues arise related to the placement of an order.
• Provides assistance to departments on issues related to their budget (encumbrances, actual)
• Generates, reviews and troubleshoots all open purchase orders and follows up monthly
• Responsible for updating departmental authorization from when needed.
• Works with Accounts Payable regarding problems with invoices.
• Maintains all vendor and maintenance files for the Purchasing Department.
• Assists in obtaining a Certificate of Insurance for vendors working on site.
• Contacts maintenance personnel when their assistance is needed and follows up.
• Provides the Mailroom with support on all questions on deliveries, mail, etc.
• Assists in the training students working in Purchasing Department under the Work Study Program.
• Performs end of year closing of all purchase orders and reissues new purchase orders on designated orders.
• Other duties as requested by the Director of Administrative Services.

Education Requirements

• High School Diploma; Colleague experience helpful.
• Three (3) to five (5) years’ experience in a purchasing environment

Other Requirements

• Strong computer and typing skills
• Strong interpersonal skills

Marymount Manhattan College is an affirmative action and equal opportunity employer.

How To Apply: https://workforcenow.adp.com/myportal/ess/recruitment/internalPostingPreview.faces?client=mmmedu&jobId=73344&lang=en_US&source=CC2

Essential Job Function

Assists with the overall administration of the Office of Residence Life. The position is primarily responsible for maintaining information about resident students; including room assignments and housing applications/contracts/deposits, and requires daily interaction with the Colleague information system. The position supports the Director of Residence Life by providing assistance with administrative operations and provides clerical, customer service and computer support for the office in general, including word processing, reception, and generating reports and rosters.

Characteristic Duties & Responsibilities 

• Provides high-level, courteous, and helpful customer service for the Office of Residence Life and at times, the Division of Student Affairs: answering questions, making referrals, providing office forms, collecting information, responding to emails, and answering the phone.
• Coordinate the student housing process including, but not limited to applications, deposits, charges, rosters, room changes, and room assignments.
• Maintain and monitor resident related information in Colleague, internal documents, and student folders.
• Maintain and update files including: applications/contracts, medical forms, student files relating to judicial issues, personnel files, etc.
• Monitors, reconciles, and updates charges related to campus housing.
• Manage special housing processes including January and summer sessions, which may at times include outside groups.
• Help track judicial records, roommate conflicts, psychological issues, and hall programming.
• Assist with the administrative portions of student move-in and move–out.
• Prepare and distribute: rosters, occupancy, census, deposit, meal plan, payment, and registration reports.  
• Help coordinate early and late resident arrivals.
• Process mid-semester and mid-year withdrawals in conjunction with other campus departments.
• Assist the Residence Life staff with scheduling student meetings, daily correspondence, budgets, and the daily operation of these departments.
• Assist in the preparation of special events (open house, admission tours, etc.).
• Maintain files, perform miscellaneous clerical work, oversee the requisition of office supplies and operation of the departmental computers and printers, train staff in appropriate use of office machines and systems, receive and distribute incoming mail, memoranda, packages, etc. to appropriate individuals.
• Assist in supervision of student workers at front desk, and serve as point of contact for inquiries by student staff. Serve as front desk back-up when student workers are not present.
• Assist in social media campaigns and targeted marketing initiatives.
• From time to time, may be asked to assist with other Student Affairs offices.
• Other duties as required

Education Requirements

• Bachelor’s degree
• 2-4 years experience
• Demonstrated proficiency in Microsoft Word, Excel and Outlook
• Extremely high level of attention to detail
• Demonstrated experience to work under pressure and meet deadlines
• Demonstrated experience to successfully work independently, organize own work, and coordinate work activities of others
• Excellent oral and written communications skills
• Excellent interpersonal and customer service skills
• Extensive knowledge of general office procedures

 Other Requirements

• Higher education, or related, experience
• Working knowledge of database software; knowledge of Datatel Colleague
• Graphic design experience
• Excellent proofreading skills

Marymount Manhattan College is an affirmative action and equal opportunity employer.

How to Apply:

Please send resume and cover letter to:

Department of Human Resources

Marymount Manhattan College

221 East 71^st Street

New York, NY 10021

HR@mmm.edu

 

Essential Job Function

The Student Financial Service Representative is the College’s initial customer service contact between students, their parents, and three key student service areas: Registration and Records (Registrar), Student Accounts (Bursar) and Student Aid (Financial Aid). The position is located in the College’s “one-stop” Center for Student Services, and involves heavy daily contact with students, both by telephone and in person. The Representative addresses general inquiries about a multitude of student concerns that include but are not limited to: registration procedures, financial aid forms, deadlines, and requirements, requests for transcripts and student records, and inquiries regarding student invoices, payment plans and loans. The position requires some data entry, verifies different types of information, and refers less routine and more complex matters to the appropriate area. The position requires prompt, reliable, accurate and personalized service. The environment is fast-paced and lively.

Characteristic Duties & Responsibilities 

• Provide cross-functional services in the areas of student accounts, financial aid, and registration.
• Advise, investigate, problem-solve, and resolve questions and issues from prospective and current students, alumni, parents, faculty, and staff.
• Advise, investigate, problem-solve and resolve questions and issues from students about their student accounts and the registration process.
• Guide and assist students by providing general financial counseling.
• Advise and explain to students and parents, with in-depth financial aid questions, their FAFSA application. Explain financial aid eligibility and disbursement of aid, verification processes, different aid options, as well as cost of attendance and estimated family contribution.
• Maintain up-to-date knowledge of college policies, procedures, and programs.
• Adhere to a strong customer service orientation and work proactively with other support offices, especially academic advising and admissions, to best serve students.
• Perform other duties as assigned by the Student Financial Services Supervisor.

Requirements

• 1-2 years’ experience in a financial services office preferred; additional college or university student service experience is preferred. Experience in College student accounts, financial aid or registration is favorable.

• Strong customer-service orientation, experience, and skills.
• Demonstrated commitment to improving service delivery and student satisfaction.
• Willingness to work in an environment that fosters team solutions to problems that cross departmental and/or functional lines.
• Ability to communicate well, both orally and in writing.
• Ability to maintain confidentiality of records and information.

The incumbent should:

• Possess the numeric skills to review student billing invoices, payment plans, student refunds and financial aid related paperwork accurately.
• Possess the organizational skills to complete routine paperwork successfully, to maintain files and records in an orderly fashion and to follow oral and written instructions to task completion.
• Possess computer skills that include a good working knowledge of MS Word and MS Excel and the ability to accurately post student related data to the College’s student information system.
• Possess excellent written and oral communication skills along with an ability to work cooperatively and collegially within a diverse, people-oriented environment.

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

 

How to Apply:

Please send resume and cover letter to:

Marymount Manhattan College

221 East 71^st Street

New York, NY 10021

HR@mmm.edu

 

Essential Job Function

The role of the Studio Monitor is twofold: the Monitor checks IDs for all persons entering the studios, maintaining the level of security; and the Monitor acts as an extension of the FAPA Operations Director in that they periodically check on the facilities and report on any needed repairs, cleanings, etc., as well as standing in for the FAPA Operations Director in resolving rehearsal scheduling issues.

 

Characteristic Duties & Responsibilities:

• Check ID cards of all persons entering building
• Check ID of guests and sign them in/out
• Monitor security cameras from desk via laptop
• Control access to storage room for AV equipment
• Check online calendars to settle rehearsal space booking disputes
• Report injuries to Campus Security and FAPA Operations Director
• Report facilities issues to FAPA Operations Director

 

Education Requirements:

• Bachelor’s degree preferred, high school diploma or equivalent required

 

Other Requirements:

• Availability on Wednesdays, 12-6pm. Possibility to pick up other 12-6pm shifts on weekdays as available.
• Good communications skills.
• Computer proficiency w/MS Office, especially Outlook.

 

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

 

How to Apply:

Please send resume and cover letter to:

Department of Human Resources

Marymount Manhattan College

221 East 71^st Street

New York, NY 10021

HR@mmm.edu

 

Vice President for Enrollment Management

 

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