Staff Positions

ESSENTIAL JOB FUNCTION:
The Assistant Director of Financial Aid oversees day to day operations in administering financial aid and provides training and assistance to the Center for Student Services staff on industry changes. This position is responsible for ensuring a high quality student experience within the Center for Student Services..

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Ensure a high quality student experience within the Center for Student Services.

• Actively participates in meetings and offers insight and suggestions for the overall direction of the office.

• Train CSS staff on financial aid information and departmental procedures

• Administer financial aid programs, such as the HEOP/FWS programs.

• Stay up to date on federal and state financial aid regulations.

• Write, update and maintain office procedures.

• Oversee tracking of incoming and outgoing documents on Ellucian Colleague and manage hard copy filing system. Coordinate storage of archived files with Iron Mountain.

• Review and ensure students are meeting eligibility requirements for financial aid programs.

• Make College Financing presentations on campus and College events.

• Providing coverage for evening and weekend hours, as needed.

• Work actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and teamwork.

• Embrace the ideals of diversity and inclusiveness and supporting the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

• Provide flexible, responsive and high quality service to all, be they students, community, or staff, and continuously assessing processes and procedures and revising accordingly.

• Perform other related duties as assigned.

CANDIDATE PROFILE:
Education and Experience

• Bachelor’s Degree and 3 to 5 years of experience in the Administration of Federal and/or State Financial Aid Programs at a professional level.

• Thorough knowledge of Title IV programs and regulations.

• Experience working with student information systems and Microsoft Office Suite.

PREFERRED QUALIFICATIONS:
Knowledge and Skills

• Experience with financial planning and budgeting for students and their families.

• Student centered philosophy in the administration and management of Financial Aid and student service.

• Experience working with the Ellucian Colleague student information system.

• Strong technical skills/understanding of financial aid systems

• Thorough knowledge of NYS TAP requirements and FWS processing.

• Excellent oral and written communication skills.

• Strong managerial and supervisory skills and experience.

• Strong counseling/customer service skills.

• Ability to work independently and as a team member.

• Experience in successful multitasking.

• Strong attention to detail.

• Master’s Degree

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply, please click here.

Position Description:

The Associate Vice President of Admission and Financial Aid is a new position that will report to the Vice President for Student Success and Engagement. The AVP is responsible for formulating the overall strategy for recruiting, admitting, matriculating, and supporting a diverse and talented student body, including undergraduate, transfer, and international admission and financial aid.

This position works collaboratively with colleagues across campus — in the offices of Institutional Advancement, Finance, marketing, academic divisions, among others — to realize the mission of Marymount Manhattan College “to educate a socially and economically diverse student body by fostering intellectual achievement and personal growth and by providing opportunities for career development,” and to ensure that each student has an individualized experience from inquiry to acceptance to matriculation and beyond.

To do this, the AVP will have a track record of designing and executing a vision to achieve a college’s enrollment aspirations and have the proven ability to gain the trust and support of colleagues across the institution. The AVP will promote the professional development of staff members in admission and financial aid; develop enhanced systems and structures to refine enrollment planning; and utilize data and technologies to reach enrollment targets and revenue goals. A strong understanding of today’s enrollment landscape, an unwavering commitment to enrolling students who can thrive at and contribute to MMC, a preference for collaborative work environments, and the ability to think creatively, innovate, and inspire students, faculty, and staff alike are also essential.

This position manages all enrollment operations, processing, and events, as well as the Center for Student Services, which includes financial aid, student accounts, and the bursar.

Characteristic Duties & Responsibilities:

• Managing approximately 20 staff members, an operating budget of more than $2 million, and distribution of over $23 million in student aid, including $22 million in institutional gift aid.

• Providing leadership, direction, and coordination for a comprehensive enrollment strategy that is consistent with the mission, values, goals, and resources of the College;

• Clearly and consistently articulating the vision and plans for admission and financial aid and fostering transparency by engaging key College constituencies in strategic and timely ways;

• In concert with senior leadership, creating policies to support access initiatives, optimize financial aid, and manage net-tuition revenue;

• Leading a talented admission and financial aid team to enhance collaboration and operate at the highest level of quality;

• Setting benchmark operational goals, identifying ways to achieve performance goals, and developing and reporting performance indicators to the College community.

• Cultivating and maintaining highly collaborative working relationships with staff, faculty, and students; with a focus on working with academic units on admission standards, policy, and protocol; and enhancing the faculty recruitment program.

• Advancing the College’s Equity, Diversity, and Inclusion Strategic Plan;

• Leveraging data analytics and other technologies to recruit, admit, yield, and retain students;

• Facilitating data-sharing across the College;

• Strengthening the College’s profile across the globe; and

• Monitoring and communicating regional, state, national, and global enrollment trends, especially those with implications for MMC.

• Completing other administrative duties as assigned.

• Leading and contributing to other projects as assigned by the Vice President for Student Success and Engagement.

• While the AVP will bring vision, knowledge, and expertise to our enrollment efforts, initial priorities have been identified as follows:

  • Develop a plan to maintain and grow enrollment at the level desired by the College. The new AVP will develop a multi-year plan that includes breakdowns of enrollment goals by program in collaboration with program chairs so that they are able to plan and provide input according to their needs.

  • Develop a multi-faceted, multi-year plan that will improve recruitment and enrollment of students from historically underrepresented groups and those underrepresented at MMC.

  • Establish ways to partner with senior leaders in refining enrollment targets on a year-to-year basis.

Education Requirements:

• Bachelor’s degree (Master’s degree preferred)

Other Requirements:

• Minimum of 10 years of progressively responsible college admission and financial aid experience.

• Demonstrated supervisory and leadership skills evidenced through at least 5 years of supervisory experience.

• Demonstrated ability to collaborate and work effectively with faculty, staff, students, parents, and the admission and financial aid community.

• Vision and strategic thinking.

• Experience in leading across a college or university.

• Proven departmental leadership abilities.

• Commitment to equity, diversity, and inclusion.

• Technological sophistication

  • Demonstrated knowledge of technology used to facilitate college admissions and reporting;

  • Knowledge of student information systems (Colleague and Slate).

• Ability to set priorities and streamline operations to achieve goals.

• Superior analytical, written, oral and interpersonal communication skills.

• Experience and commitment to individualized student service.

• Understanding and knowledge of marketing, advertising, and communication planning.

• Ability to effectively integrate and manage multiple complex projects.

• A consistent track record of meeting and exceeding performance goals.

• Understanding of international guidelines, particularly SEVIS and the I-20 process, as well of some knowledge of SEVP policies preferred.

• Ability to use discretion and maintain all confidentiality.

• Ability to travel both domestically and internationally.

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply, please click here.

Position Description:

The full-time Career Counselor/ Coordinator position is responsible for providing support and services related to career counseling for current students as well as seeking out, creating and maintaining relationships with employers. Duties include:

• Advising students on resume writing, cover letters, interview skills, job search strategies, career exploration, and other career-related topics

• Assisting students with CareerLab, MMC’s on-line career and professional development program

• Assisting in development and delivery of workshops on various career topics such as networking, social media in the job search, majors to careers, and time management

• Assisting in the management of the MMC Career Connection database of jobs, internships, and volunteer positions

• Assisting in implementation of programming assessments. Creating, distributing and analyzing student surveys including the Graduate Exit Survey

• Working with pre-professional student clubs to provide assistance with programming, professional development and graduate school information

• Communicating effectively with all constituencies within the College

• Marketing Career Services and CareerLab resources and events using multiple social media platforms

• Assist with the planning and execution of college-wide events such as on-campus recruiting, employer-pop-ups/tabling, industry related networking events, and MMC’s Career Summit

• Developing and maintaining relationships with new and existing employers

• Maintaining lists of jobs and internships for current students and recent graduates

• Updating and cultivating alumni success stories and current internship stories for college-wide marketing

• Maintaining and updating the Career Services’ webpage and Engage app group

• Ability to work independently and multitask between a variety of projects simultaneously

• Other duties as assigned

Education Requirements:

• Bachelor’s degree

• MA degree preferred

Other Requirements:

• Experience preferred in career counseling and academic advising

• Excellent oral and written communication and presentation skills desired

• Proficiency with MS Word, Excel, PowerPoint, and various social media required

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply, please click here.

ESSENTIAL JOB FUNCTION

Under the administrative direction of the Associate Vice President for Student Success and Engagement, the Director of Residence Life provides strategic leadership and direction for all aspects of Marymount Manhattan College’s Residence Life program. This position will oversee a broad scope of responsibilities that include staff supervision, occupancy management, day-to-day operations, and leading a team that provides oversight of a comprehensive residence life program.

The Director builds strong, collaborative relationships with campus partners, students, and parents; provides direction for the development and implementation of policies and procedures; and fosters an inclusive community focused on student growth, engagement, and success.

The Director of Residence Life position is a full-time, 12-month, live-on position with on-call responsibilities.

ROLES AND RESPONSIBILITIES

• Responsible for all aspects of a comprehensive residence life program housing approximately 750 students in 2-3 residence halls.
• Formulate and implement a strategic vision for the department and continually ensure department goals and objectives support this vision
• Manage the day-to-day operations including applications, placement, room changes, Dining Dollars, as well as the education, development, health and wellness of all residents.
• Oversee budget management, facilities, and occupancy within the residence halls.
• Direct the recruitment, selection, professional development, and evaluation of the staff, including both full-time professionals and paraprofessionals.
• Ensure the security and safety of students and practice appropriate procedures for crisis response and risk management. The Director responds to residence hall and student emergencies as needed and serves in the on-call duty rotation with the Assistant Director of Residence Life.
• Stay abreast of emerging trends and best practices to create engaging living communities that support student success.
• Responsible for ensuring support of the College’s mission, and compliance with Clery Act, Title IX, and other guidelines and regulations.
• Serve on Students of Concern and Emergency Response Teams.
• Oversee all aspects of residential conduct.
• Through stellar customer service, manage internal and external relationships and successfully resolve conflicts.
• Develop marketing plans and communication strategies that target specific audiences with the goal of providing clarity, ensuring satisfaction, and increasing occupancy.
• Ensure effective management of all facilities and assist with projects related to facility development.
• Work closely with partners to support the summer housing/conference program.
• Participate on divisional and college-wide committees.
• Perform other duties as assigned.

 

Competencies, Knowledge, and Skills:

• An understanding of student development needs and issues related to administering a residential life program at a small, urban, liberal arts college.
• Insight and specific experience related to: student and community development, cultural diversity and inclusivity, student-centered learning, student judicial administration, residence hall student governance, crisis response, intervention, and management, program assessment, mediation, and successful resolution of student and parent conflicts.
• High level of organization and attention to detail, including ability to prioritize and manage multiple and competing priorities.
• The ability to establish and maintain collaborative, effective interpersonal relations, both within the MMC community and with college partners.

• Ability to balance student needs in relation to department and college goals.

• Ability to creatively solve problems and function as a self-starter.

 

Education and Experience: Master’s degree in Student Personnel Administration, Higher Education, Counseling and Development or related field is required. Other requirements include: a minimum of six to eight years of progressive responsibility within a comprehensive residence life program in a higher education setting, including staff supervision, budget management, and operations.

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply, please click here.