Staff Positions

ESSENTIAL JOB FUNCTION
The Assistant Controller will assist the AVP/Controller with management of financial processes and controls along with daily operations relating to accounts receivable, accounts payable and payroll. The Assistant Controller must excel at customer service, written and oral communication, and establishing credibility and effective working relationships within a diverse college environment. The Assistant Controller will review the operation’s cash receipts, payroll, and accounts payable on a daily basis.  The Assistant Controller must be self-motivated, highly productive, and have the ability to work independently and solve problems.  The Assistant Controller will be a key participant in the review of financial policies and procedures and the development of a new accounting structure.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Significant role in annual financial statement audit preparation.
• Organizes and supervises the daily recording and reconciliation of the College’s revenue receipts and cash. 
• Supervises the preparation and posting of investment accounting on a monthly basis.
• Manages the College’s General Ledger, including review of funds structure and accounts and year-end closing processes.
• Records contributions to the College in the General Ledger and communicates with the Institutional Advancement department to ensure accuracy of accounting.
• Manages Accounts Payable staff’s daily processes, including the issuance of accounts payable checks, ACH transfers, and Fed wires.
• Assists the Controller in the preparation of quarterly and annual financial statements.
• Coordinates Federal, State and local tax reporting for employees and outside vendors including, but not limited to, W-2’s, 1099 Misc.’s and 1042’s.
• Preparation of quarterly Finance and Facilities Board of Trustee reports.
• Analyzes costs relating to the operation of the College’s facilities, recommending to management, opportunities for cost reduction.
• Manages government and grants accounting and provides reports of restricted accounts to track expenditures against available funding.
• Organizes the receipt and reconciliation of Federal Student Loans with the Center for Student Services.
• Reviews Student Loan Refunds prior to release.
• Preparation and maintenance of departmental procedures in conjunction with Assistant Controller.
• Works with the independent external auditors throughout the year-end financial audit, the financial aid single audit and the pension plan audit.
• Performs miscellaneous job-related duties as assigned.
• Board of Trustee approved, authorized signatory.

MINIMUM QUALIFICATIONS:

• Must have a BA or BS
• A Master’s degree or CPA is also a plus
• Must also have experience with not-for-profit organizations, preferably institutions of higher learning
• Two to four years of experience directly relating to the duties and responsibilities specified is also required
• Knowledge of finance, accounting, budgeting, and cost control procedures in a nonprofit college setting.
• Strong analytical skills with the ability to manipulate numbers
• Knowledge of Datatel Colleague, Microsoft Word, Microsoft Excel and Cash Management Systems.          

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply please click here.

ESSENTIAL JOB FUNCTION
Reporting to the Senior Associate Director of Admissions, the primary responsibility of the Assistant Director of Admission Operations is to produce, maintain and manage Admission’s reports from Technolutions Slate platform. The Assistant Director of Admission Operations will implement and deploy marketing campaigns and overall communication plans from Slate. Additionally, she/ he would assist with the workflow of the admissions processes and provide support for the ongoing development of Slate.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES
•Manage all Slate related reporting and data requests, providing statistical analysis and summaries of enrollment data
•Create Slate dashboards and admission reports for the Division of Enrollment Management to support data-driven decision-making
•Assist admission staff with database requests
•Implement and deploy communication campaigns from Slate to prospects, applicants, and admitted students
•Design and implement new processes that support data needs
•Assist with Slate system development and maintenance
•Assist with data/application imports and exports, and reconcile data on a routine basis to assure data integrity
•Promote timeliness, efficiency, and data integrity within the overall admissions process
•Other projects as assigned by the Senior Associate Director of Admission/Dean of Admission

MINIMUM QUALIFICATIONS 
•Bachelor’s Degree
•Minimum of five years’ experience in Admissions Operations
•Minimum of five years’ experience with Slate/Technolutions
•Minimum of two years of experience with data management, reporting and analysis using relational databases, data visualization tools, data query tools, and basic statistical analysis
•Able to manage multiple projects and prioritize work to ensure deadlines are met
•Experience with Colleague SIS preferred
•Excellent data processing skills
•Ability to work some weekends and nights

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply please click here.

Position Description:
The Assistant Director will manage the day to day operations of maintenance staff. He/she directly supervises all Maintenance Mechanics and is responsible for delegating work orders to the maintenance staff. The Assistant Director is second in command and responsible for all management of the department when the Director is unavailable.

Characteristic Duties & Responsibilities:

• Builds relationships College wide and communicates with employees of all levels
• Maintains flow and quality of work to assure timely completion of assigned workload and adherence to standards of quality control
• Reviews and evaluates existing methods, systems, programs, practices, and procedures; develops and recommends change to Director
• Maintains adequate inventory of materials, equipment, and supplies and initiates requisitions as needed
• Works with the Director in the coordination of construction and renovation programs for the facility
• Assigns and distributes work to staff
• Monitors and inspects employee work performance to assure performance standards are maintained through use of the computers maintenance management system.
• Establishes and coordinates employee work schedules to assure necessary staff coverage
• Resolves complaints as required, reports, and seeks guidance from Director of Facilities
• Orients and trains new employees and provides continuing guidance and on-the-job training to all assigned personnel
• Monitors and coordinates a variety of preventative maintenance and building and property repair and improvement projects performed by vendors and contractors, inspects completed work and approves requests for payment regarding same
• Assists in coordination of the facility’s fire response team.
• Prepares Maintenance Budget, monitor expenditures & variances
  and develops remedial plans when required to ensure that budget targets are met.
• Manage and coordinate with Residence Life the annual move-in and move-outs of students from the residents halls, including furniture configurations and turnover maintenance.
• Assist with general facility maintenance tasks as assigned
• Other duties as assigned.

Qualifications

• Experience managing higher education facilities.
• 3-5 years of full-time experience in the management of building maintenance and repair operations.
• Experience with the oversight of custodial and/or grounds maintenance operations must have been part of the experience noted above.
• Supervisory experience over a variety of trades is desirable
• Strong Project Manager
• Awareness and understanding of building Fire Alarm, Sprinkler, Elevator and Occupancy codes
• Ability to work with government regulatory agencies: DOB, NYFD, EPA
• Extensive knowledge of HVAC and mechanical systems, plumbing, electrical, etc.

Education Requirement

• Bachelor’s degree in Facilities Management, Engineering, or a related field, or an equivalent combination of education and experience

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply please click here.

REQUIRED QUALIFICATIONS:

• Experience with SEVP policies, SEVIS database, and serving as a DSO or PDSO.
• Previous experience working with multi-cultural and/or international students.
• Knowledge of immigration-related laws, Department of Homeland Security and Department of State regulations.
• Bachelor’s degree required.
• Must be a U.S. citizen or U.S. permanent resident with a valid U.S. passport
• Availability to attend outreach events which will include evenings, weekend and possibly travel.

PREFERRED QUALIFICATIONS:

• Excellent intercultural communication and presentation skills.
• Proficiency in language(s) other than English.
• Ability to maintain confidentiality of records and information.
• Strong analytical, problem-solving, and organizational skills. 
• Ability to work effectively as a team member.
• Ability to analyze and interpret data, make independent decisions; responsible for decisions.
• Working knowledge of Microsoft Office, Goggle suite, and college software.

ABOUT THE JOB

The Center for Student Services contains several student service areas including Financial Aid, International Student Services, Registration and Records, Student Accounts, Operations and our Student Service Representatives. The Center’s goal is to make a positive difference in student’s lives.  CSS is committed to cultivating and sustaining a diverse, equitable and inclusive environment. 

The Assistant Director of ISS reports to the Registrar and provides training and counseling to international students regarding immigration –related regulations and academic requirements which includes F-1 visa requirements, annual reporting and federal compliance.  This position is the PDSO (primary designated school official) for the college’s F-1 SEVIS program. The Assistant Director also works closely with the Registrar and assists with registration related processes for both domestic and international students.  These duties include registration, grade processing, student records management, control and security.

The Assistant Director position requires an understanding of and training on Federal, State and College policies regulating academic records, billing, financial wellness, re-enrollment and student success. The Assistant Director will engage in sensitive conversations related to visa compliance, academic success, graduation and options available to international students (CPT and OPT).  The Assistant Director provides inclusive and welcoming student service.

ESSENTIAL JOB FUNCTIONS
F-1 Visa and SEVIS Processing (45%)

• Serves as the primary resource for information about the Student & Exchange Visitor Information System (SEVIS) and U.S. visa requirements.
• Serves as Principal Designated School Official (PDSO) for the college’s F-1 program in SEVIS including processing I-20 forms, advising students on visa issues and annual reporting.
• Manages federal reporting deadlines set by SEVIS.
• Keeps up-to-date on all governmental policies and continually reviews college policies and procedures to ensure compliance.
• Responsible for collecting and processing documents and maintaining files on all F-1 visa international students.
• Responsible for responding to the emergency hotline for entry issues.
• Improves and maintains data in the College’s system so that the department is informed of student data that affects their visa status and ensures maximum functionality between the Colleague system and required government reporting systems.
• Assists in maintenance and development of web resources related to international students.
• Maintains data related to international students and assists in the creation and dissemination of quantitative and qualitative reports.
• Counsels students about employment options, timelines and regulatory requirements related to Curricular Practical Training (CPT) and Occupational Practical Training (OPT).
• Provides pre-arrival information and support to incoming international students.
• Provides on-campus employment letters, enrollment verification, and degree certifications for International Students.

Enrollment Management (15%)

• Reviews and evaluates applications for international admission. Reads and reviews documents to determine if a student can be accepted based on the academic and financial standards of the college.
• Outreaches to prospective international students for application completion and document submission.
• Advises international prospects on matters of SEVIS requirements, international admission, scholarships, residence and student life, academics, and transition to college.
• Available to work some weekends and evenings as necessary to accomplish the college’s mission, goals and objectives.
• Participates in committees, task force teams and planning groups as needed.
• Performs additional duties and responsibilities as assigned.

Registration & Records (40%)

• Oversees and processes internships, independent study, permission to take classes outside MMC and CLEP exams to ensure they comply with MMC’s requirements
• Assists with graduation audits for seniors.
• Reviews international F-1 visa students (IS) freshmen files received for completeness in accordance with standards set by AACRAO/ICE/SEVIS (i.e. high school diploma, acceptance letter, scholarship letter, etc.).
• Registers students in study abroad program and works with Financial Aid and Student Accounts to ensure aid and billing are correct.
• Reviews study abroad college transcripts and posts Study Abroad grades upon receipt of study abroad transcript ensuring financial aid credits remain intact.
• Oversees maintenance of matriculation process.
• Assists the Registrar in course scheduling – data input and course updates.
• Directs processing for MMC consortia programs (Hunter/Pace).
• Processes registration and program changes for continuing students and incoming freshmen.
• Assists in grade processing and updating student records.

Marymount Manhattan College is an affirmative action and equal opportunity employer.  

To apply please click here.

Position Description:

The full-time CityEdge Coordinator/Career Counselor position is responsible for providing career support related to advisement and career counseling to current students, focusing on all aspects of CityEdge Programming. Other duties include:

• Advising students on resume writing, cover letters, interview skills, job search strategies and other career-related topics.
• Assisting students with CareerLab, MMC’s 4 year professional development plan through CityEdge
• Assisting in development and delivery of CityEdge workshops on various career topics such as networking, social media in the job search, majors to careers and time management.
• Assisting in the management of the MMC Career Connection database of jobs, internships and volunteer positions.
• Assisting in implementation of programming assessments. Creating, distributing and analyzing student surveys including the Graduate Exit Survey.
• Working with pre-professional student clubs to provide assistance with programming, professional development and graduate school information.
• Communicating effectively with all constituencies within the College.
• Marketing Career Services and CityEdge events using multiple social media platforms.
• Support the planning and execution of college-wide events such as career fairs and MMC’s Career Summit.
• Updating and cultivating alumni success stories and current internship stories for college-wide marketing.
• Maintaining and updating the Career Services webpage using LiveWhale.
• Supporting the maintenance of lists of jobs and internships for current students and recent graduates.
• Assisting in the planning of employer events such as information sessions, site visits and tabling.
• Ability to multitask between a variety of projects simultaneously.
• Work with multiple offices in presenting MMC’s CityEdge programs each semester.
• Other duties as assigned.

Education Requirements:

• Bachelor’s degree

Other Requirements:

• Experience in a higher education Career Services setting is preferred.
• Excellent oral and written communication and presentation skills desired.
• Proficiency with MS Word, Excel, PowerPoint, and various social media required.

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply please click here.

ESSENTIAL JOB FUNCTION
The Director of College Marketing will provide leadership for all aspects of the College’s marketing initiatives and report to the Vice President for Enrollment Management and Marketing.  The Director will define, develop and execute strategies for achieving the college’s enrollment and revenue goals, as well as brand awareness and overall marketing messages. 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Develop and implement a cohesive marketing plan to increase enrollment and brand awareness
• Set current and long-term goals for internal teams
• Design and review the Marketing department’s budget
• Monitor all marketing campaigns and improve them when necessary
• Prioritize marketing projects and allocate resources accordingly
• Prepare regular reports and presentations on marketing metrics for the Vice President for Enrollment Management and Marketing
• Conduct market analysis to identify challenges and opportunities for growth
• Provide guidance and ideas to organize effective marketing events
• Forecast hiring needs for the Marketing department
• Track competitors’ activities
• Identify and plan differentiated and impactful marketing strategies/materials
• Build, manage and coach a high-performing marketing team
• Direct and support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports
• Work collaboratively with the communications team to align strategies
• Manage marketing budget and expenditures
• Maintain brand standards and ensure compliance across all marketing and communications channels
• Identify competitors and evaluate their strategies and positioning and devise counter-strategies

MINIMUM QUALIFICATIONS:

• 5 or more years progressive and proven work experience as a Director of Marketing or other senior marketing or enrollment management role
• Experience in enrollment management and marketing college offerings
• Demonstrable experience designing and implementing successful marketing campaigns
• Solid knowledge of SEO, web analytics and Google Adwords
• Experience with CRM (Slate)software and digital marketing tools and techniques
• Strong leadership skills
• Strong analytical and project management skills
• Strategic mindset, with ability to make difficult decisions
• BS degree in Marketing, Communications or relevant field
• Outstanding communication, presentation and leadership skills
• In depth knowledge of market research
• Sense of ownership and pride in your performance and its impact on college’s success
• Critical thinker and problem-solving skills
• Great interpersonal and communication skills/Team player
• Other duties as assigned

Marymount Manhattan College is an affirmative action and equal opportunity employer. 

To apply please click here.

REQUIRED QUALIFICATIONS:

• BA/BS degree with at least one year of related work or a combination of related education and work experience to equal three years.
• At least one year of work experience in higher education.  

PREFERRED QUALIFICATIONS:

• Excellent oral and written communication skills; ability to write clear, concise letters using effective writing skills.
• Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and identities.
• Proven ability to work effectively as a team member.
• Ability to analyze and interpret data and make independent decisions; responsible for decisions.
• Highly motivated, focused, and results-oriented.
• Ability to meet expectations in a fast-paced and dynamic, customer-oriented environment.
• Must be able to effectively present information and represent the College at outreach events, both on- and off-campus which can include evening and weekend hours and possibly travel.
• Student financial aid experience preferred with registration and student accounts receivable experience a plus.
• Knowledge of and experience with MMC, including institutional policies, procedures, and processes a plus.
• Demonstrated project management and public speaking skills.
• Working knowledge of Microsoft Office, Google Suite (GMail, Drive, Docs, etc.), student records, financial aid software (Colleague), and CRM platforms (SLATE).

About the Job
Counselors provide integrated student services to MMC students, families, faculty, and staff in the main areas of financial aid, records and enrollment, and billing. The Counselor position requires an in-depth understanding of and training on institutional, federal and state policies regulating financial aid, academic records, registration, and student account billing. Additionally, Counselors are equipped with a broad knowledge of campus resources and services.   

As a vital resource for the College community, it is essential for counselors to provide outstanding customer service. Counselors must exhibit excellent problem solving skills and independent professional judgement when resolving student questions and concerns.  Furthermore, Counselors must possess an understanding of the College’s diverse community. Additionally, Counselors engage in sensitive conversations related to academic success and financial matters.

Counselors may be asked to serve on various committees, engage in professional development and provide campus and community outreach. Through their broad knowledge of the College, Counselors have the authority to apply independent discretion and professional judgment without supervisor approval in a variety of situations, many of which can have significant impact for the College. 

Counseling, Advising and Processing (80%)

• Counsel, advise, investigate, problem-solve, and resolve questions and issues from current and previous students, parents, faculty, staff, college departments, other third parties, and the public.
• Provide advising to students and parents with in-depth financial aid questions concerning FAFSA applications. Explain verification, financial aid eligibility and disbursement of aid, as well as cost of attendance figures, difference and benefits of different aid types and estimated family contribution formulas.
• Counsel students on a variety of issues to include financial aid, billing, and payments. 
• Counsel students on requirements for various aid programs such as Pell, Federal work-study, Loans and NYS HEOP and TAP awards.
• Advise students and parents on the availability of student aid, types of student aid, processing procedures and other consumer information as it relates to student aid.
• Package students using federal, institutional and state guidelines and ensure that award letters are generated, reviewed and processed timely.
• Responsible for verification of federally and institutionally selected students. This includes collecting, reviewing and correcting financial information and forms submitted by parents/students.
• Resolution of federal C-flags that result from mismatches for: selective service, citizenship, alien status, etc.
• Resolve discrepancies in submitted financial aid information with parents and students.
• Counsel students/parents on the financial aid process, verification criteria and ways to finance their education.
• Review academic progress and monitor changes that will affect federal/state aid eligibility each semester.
• Other duties as assigned.

Standards:  

• Provide start-to-finish student service using professional judgment and individual discretion in both simple and complex issues involving minimal supervisory guidance.
• Offer pro-active and on-the-spot, independent support and problem resolution in a broad range of areas and issues.
• Keep abreast of institutional, departmental, federal and state regulations. Exercise authority to implement changes and make exceptions to students’ financial aid awards.
• Continually look for ways to improve service to students.
• Provide customer service consistent with the College’s inclusive and welcoming service standards.

Community Outreach & Other Duties as Assigned (10%)

• Present orientation and other related presentations to students, parents and other College staff.
• Present financial aid presentations to the College community, high schools, and other requested presentations such as Financial Aid Nights, Admitted Student Days, Open Houses, Griffin Days, Admission events, New and Transfer Student Orientations, Parent Orientations, HEOP interview days and FWS Orientation event, etc.
• Serve on committees as needed.
• Act as liaison to the Admission and Advisement departments.
• Events can include evening and weekend hours.
• Complete other duties as assigned.

Standards

• Successfully represent the College through professional delivery of presentations.
• Successfully represent the CSS within the College community by communicating accurate and timely information.
• Demonstrate excellent communication skills.
• Engage in relationship building within the College community.
• Complete other duties by assigned deadline.

Appeals & Petitions (10%)

• Evaluate and complete: Financial Aid appeals, Academic Progress Appeals, Courses applicable to the degree reviews, etc.

Standards

• Accurately counsel students on impact to their record based on the type of appeal or petition submitted.
• Thoroughly investigate appeals and petitions as well as review supporting documentation to make decision.
• Contact appropriate parties for further information when needed.
• Evaluate and act on appeals, meeting deadlines established for each appeal.
• Review student eligibility for financial aid based on current enrollment. Use professional judgment as needed for appeals.
• Communicate results of waiver, appeal or petition to students in a professional manner.

Marymount Manhattan College is an affirmative action and equal opportunity employer. 

To apply please click here.

 

 

Summary

The Laboratory Supervisor provides oversight and support for all Natural Sciences laboratories in cooperation with department faculty. With minimal instruction from the faculty, the Lab Supervisor sets up experiments, maintains lab equipment, and ensures proper storage and use of supplies and chemicals. Appropriate training in storage and disposal of chemicals and hazardous waste in accordance with federal, state, and local standards is required. The Laboratory Supervisor is responsible for ordering all supplies and chemicals and maintaining records and inventory. The Laboratory Supervisor is also responsible for the implementation of the Chemical Hygiene Plan. A Master’s Degree in Biology, Chemistry, or related field is required, plus a minimum of 2 years’ work and/or graduate study in a lab-based field. Experience with laboratory techniques in General and Organic Chemistry, General Biology, Microbiology, Cell and Molecular Biology, and Biochemistry is essential.

Duties and Responsibilities

• Oversees all Natural Sciences course laboratories
• Prepares and safely maintains all chemical solutions, cultures, growth media and test specimens as required for all course laboratory experiments/activities
• Evaluates experiments/activities (needed supplies, equipment, preparations; associated hazards/precautions; waste generation and handling).
• Prepares lab facilities before each lab and cleans up the facilities after the lab.
• Orders/receives/approves payment of all required supplies/equipment for all labs (lab courses and research labs).
• Maintains records of all orders and creates annual budget report by lab/class section.
• Maintains proper storage and inventory of supplies and chemicals in all laboratories (course and research).
• Maintains instruments and equipment used in the labs (including, but not limited to microscopes, fume hoods, ventilation units, UV lights, autoclaves, centrifuges, spectrometers), arranges for professional service of such when needed, and maintains manuals and logs of service and repairs.
• Trains and supervises the Lab Assistant and student assistants
• Maintains records for such training and periodically evaluates the Lab Assistant’s performance

• Provides lab safety training of students at the beginning of each lab course and maintains records for such training.

• Serves as Chemical Hygiene Officer, practicing quality, safety, environmental and infection control methods, in accordance with federal, state and local standards and MMC standard operating procedure.
  • Manages chemicals including proper storage, recurring testing (peroxide forming test, expiration) and maintenance of inventories and MSDS.
  • Maintains safety equipment in laboratories and maintains records for such and reports any problems to the Facilities Director.
  • Practices proper techniques for storage and inventory of all hazardous, biological, and regulated medical waste.
  • Collaborates with Facilities Department and approved contractors for proper disposal of hazardous waste.
  • Maintains all facilities, lab and storage “up to code,” as required by the DEP, EPA, OSHA, and FDNY.
  • Receives current training as necessary and maintains proper certifications, including:
    • FDNY Certificate of Fitness for Supervision of Chemical Laboratories (C-14)
    • Certificate of Waste Management Employee Training Program (40 CFR 265.16)
    • Certificate of DOT Employee Training Program (DOT/HM – 126F Hazmat Training 49 CFR 172, Subpart H)
• Other duties as assigned

Requirements

• Masters’s Degree in Biology, Chemistry, or related field preferred, plus a minimum of 2 years’ work and/or graduate study in a lab-based field.
• Experience with laboratory techniques in General and Organic Chemistry, General Biology, Microbiology, Cell and Molecular Biology, Biochemistry, and Physics.
• Knowledge of relevant federal, state and local agency requirements regarding safety in laboratories (including but not limited to NFPA 45, Fire Directive 3RCNY 10-01, OSHA 29 CFR, EPA 40 CFR, DOT 49 CFR)

 

Marymount Manhattan College is an affirmative action and equal opportunity employer.

 To apply please click here .  

 

 

Position Description:
The Mailroom Clerk picks up and drops off mail daily to the Post Office for the College; sorts, logs and distributes mail and courier packages. The Mailroom Clerk assists Mailroom Coordinators at 71st Street, the 55th Street Residence Hall and Cooper Square Residence Hall.

• Pick up and sort incoming mail from the Post Office.
• Assist in the sorting of mail and delivery to all departments.
• Work with the Mailroom Coordinator to complete all daily tasks.
• Accept all incoming deliveries made via UPS, FedEx, etc., and scan all packages into the inbound tracking system, and delivers packages to respective departments.
• Log all outgoing courier packages and contacts courier for pickup.
• Post all outgoing mail-including certified or registered mail. Takes all mail to the Post Office
• Copier maintenance – check paper/staples/toner in designated copiers.
• Accept all deliveries for the College from vendors. Enters each package into inbound tracking system and is responsible for obtaining signatures for the WTS tracking system and uploads all information into the system.
• Assist the Mailroom Coordinator with other Mailroom duties as directed.
• Act as backup when one of the Mailroom Coordinators is out.

Residence Halls:

• Accepts all incoming deliveries made via UPS, FedEx, etc., and scan all packages into the inbound tracking system.
• Sorts and places incoming mail in student’s respective mailbox
• Cancels subscriptions for students no longer residing at Residence Hall
• Log out student packages to students upon ID verification and has student sign for package when working at the 55th Street or Cooper Square Residence Hall
• Other duties as defined by the Director of Administrative Services.

 

Education Requirements:

• High School diploma or equivalency.

 

Other Requirements:

• Understanding of USPS regulations helpful
• Ability to lift packages up to approximately 50 lbs.
• Prior Mailroom experience helpful.
• Flexible hours Monday-Friday; some nights and weekends

Marymount Manhattan College is an affirmative action and equal opportunity employer.  

To apply please click here.

Summary
The Program Assistant of the Bedford Hills College Prison (BHCP) program provides administrative support for the Director of the BCHP, for BHCP faculty and students, and for the Ferraro Fellow in College Prison Education and Public Philosophy.  Primary activities include supporting the Director and Ferraro Fellow in their daily work as well as in event and project planning.  In addition, the Program Assistant collects data and communicates with the Advising, Registrar, Admissions, and Academic Affairs office when needed.  This position also provides administrative support and an interface with the Department of Corrections and Community Services for faculty and guest visitors. Importantly, the Program Assistant also provides support for BHCP students in the Learning Center, assisting them with their research and their work on the Center computers. 

Primary Duties and Responsibilities

• Supports BHCP Director in communications and record-keeping with Marymount Manhattan College
• Corresponds with MMC registrars’ admissions, and advising offices regarding student registration issues, applications and documentation, and readmission applications
• Submits semester enrollment/attendance records to the registrar’s office and verifies rosters and attendance
• Uses Colleague to verify BHCP student records in the MMC enterprise system
• Communicates with all MMC offices and staff when a student is released or transferred
• Gathers student documents needed for initial and continuing enrollments
• Assists with commencement ceremony planning

• Learning Center at BHCP
• Organizes and maintains reserve shelves
• Assists students with research
• Creates monthly calendar of learning center hours
• Makes copies for reading packets and handouts for courses
• Gathers information from faculty and assists with DOCCS clearance for teaching materials (written and multimedia)
• Trains student clerks
• Supports Director and student clerks for events, including orientation and computer workshops
• Collects and deposits student registration fees and textbook deposits
• Interfacing with Department of Corrections and Community Services (DOCCS)
  • Processing visitor gate clearance
  • Updating inventory lists
  • Completing student clerk employee payroll and other records, and
  • Submitting materials for DOCCS review on behalf of the faculty.
• Other duties as assigned

Requirements

• Bachelor’s Degree required
• Ability to obtain clearance from the New York State Department of Corrections and Community Services as a volunteer
• Availability to work 2 nights/week at the facility during regular semesters

Preferred

• Paid work or volunteer experience in a correctional facility or with other vulnerable populations
• Master’s degree
• Prior secretarial or administrative assistant experience at an institution of higher education
• Availability to work at least 2 days/month on main campus in the Upper East Side of New York

 

 Marymount Manhattan College is an affirmative action and equal opportunity employer.

 

 To apply click here.

 

REQUIRED QUALIFICATIONS:

• Entry level position that requires one or two years of related work or a combination of related education and work experience.
• At least one year of work experience in a customer service-related field.  
• Availability for evening and weekend hours.

  PREFERRED QUALIFICATIONS:

• Excellent oral and written communication skills; ability to write clear, concise letters using effective writing skills.
• Experience in Student Accounts, Financial Aid and Registration and Records.
• Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and identities.
• Proven ability to work effectively as a team member.
• Ability to analyze and interpret information and make independent decisions; responsible for decisions.
• Highly motivated, focused, and results-oriented.
• Ability to meet expectations in a fast-paced and dynamic, customer-oriented environment.
• Must be able to effectively present information and represent MMC when speaking to constituents both in person and by phone.
• Knowledge of and experience with institutional policies, procedures, and processes.
• Working knowledge of Microsoft Office, Google Suite (GMail, Drive, Docs, etc.), student records, financial software (Colleague).

 About the Job
CSS Service Representatives provide integrated student services to MMC students, families, faculty, and staff in the main areas of records and enrollment, billing, and financial aid.  The position can involve heavy daily contact by phone and in person. The CSS Service Rep position requires an in-depth understanding of and training on MMC institutional, federal and state policies regulating academic records, registration, financial aid, and student account billing. Additionally, CSS Service Reps are equipped with broad knowledge of campus resources and services.   

As a vital resource for the College community, it is essential for CSS Service Reps to provide outstanding customer service. CSS Service Reps must exhibit excellent problem solving skills and discretion when resolving student questions and concerns.  Furthermore, CSS Service Reps must possess an understanding of the College’s diverse community. Additionally, CSS Service Reps engage in sensitive conversations related to academics and financial matters.

Advising, Problem Solving and Processing (90%)

• Advise, investigate, problem-solve, and resolve questions and issues from current and previous students, parents, faculty, staff, departments, other third parties, and the public.
• Provide information to prospective students, current students and parents with financial aid questions concerning FAFSA applications. Explain financial aid eligibility and disbursement of aid, as well as cost of attendance figures, difference and benefits of different aid types and the estimated family contribution.
• Provide information to incoming and continuing students on loans, billing and payment options for financing their education at MMC.
• Assist students on a variety of issues to include: enrollment, registration, student records, financial aid, billing, and payments. 
• Other duties as assigned.

Standards:

• Possess the numeric skills to review student billing invoices, payment plans, student refunds and financial aid related paperwork accurately.
• Possess the organizational skills to complete routine paperwork successfully, to maintain files and records in an orderly fashion and to follow oral and written instructions to task completion.
• Possess computer skills that include a good working knowledge of MS word and excel and the ability to accurately post student related data into the College’s student information system.
• Provide start-to-finish student service using discretion in both simple and complex issues involving minimal supervisory guidance.
• Exercise good judgment in escalating complex issues to supervisors/managers.
• Offer pro-active problem resolution in a broad range of areas and issues.
• Keep abreast of College, departmental, federal and state regulations.
• Continually look for ways to improve service to students.
• Provide customer service consistent with CSS’s inclusive and welcoming service standards.

Waivers, Appeals & Petitions (10%)

• Assist continuing students and faculty with processing add/drop forms, course substitutions, overtallies, etc.
• Evaluate and forward to the proper area: Late registration appeals, tuition forfeiture appeals, and late fee appeals for a one-time exception.
• Other duties as assigned.

Standards

• Accurately advise students of the requirements to process their request.
• Thoroughly review supporting documentation (if needed) to ensure a timely decision.
• Forward information to contact in appropriate department.
• Communicate results of waiver, appeal or petition to students in a professional manner.

 

Marymount Manhattan College (MMC) is an urban, independent liberal arts college located on the Upper East Side of Manhattan. The mission of the College is to educate a socially and economically diverse student body by fostering intellectual achievement and personal growth and providing opportunities for career development. In a rich mosaic of a dynamic urban environment, MMC blends a versatile liberal arts education with professional preparation and social engagement, and offers a wide range of study options in arts and sciences, business, communication and media arts, and visual and performing arts.

Reporting to the President and serving as a member of the President’s Cabinet, the Vice President for Finance and Administration (VPFA) is the Chief Financial Officer (CFO) of the College and a key strategic advisor to the President and members of the President’s cabinet.  The VPFA/CFO is responsible for financial planning and leadership in the management of all financial and business operations of the College and demonstrates the ability to be creative and innovative in a rapidly changing higher educational and regulatory environment while moving forward the College’s strategic plan and vision for the future.  The VPFA/CFO directs, manages, integrates, and coordinates all functions of the Finance and Administration Division.  This includes general oversight of the Controller’s Office and other financial functions, such as Payroll, General Accounting and Accounts Payable, and other operational areas, such as Information Technology, Facilities, Human Resources, Administrative Services, Real Estate, Campus Safety and Enterprise Risk Management, Auxiliary Services (such as space rentals), and Food Services.  In addition, the VPFA/CFO has extensive interaction with the College’s Board of Trustees and provides staff support to several board committees.

RESPONSIBILITIES:

• Provides leadership and direction to the departments in the Division.
• Advises President and Cabinet members on matters of policy and financial management
• Participates with the President and cabinet members in institutional planning, policy development, and problem resolution.
• Works collaboratively and strategically with the President and members of the President’s cabinet to advance MMC’s mission and strategic vision.
• Leads the College’s efforts in financial planning and budget preparation to ensure effective financial sustainability
• Ensures the College’s effective operational and financial procedures by consistently examining current processes to ensure operational excellence that moves the College forward to meet strategic goals.
• Manages the College’s annual budget process and make recommendations to the President for presentation to the Board of Trustees.
• Ensures compliance with bond covenants, audit standards and with all regulatory and funding agencies and the rules of accrediting bodies by continually monitoring operations, programs, and physical properties; initiates changes where required.
• Reviews and analyzes major contractual obligations of the institution such as construction and professional services and contract and grant proposals.
• Develops and carries out the mission statement of the Administration and finance division; formulates goals and objectives for the division in accordance with the short and long-term goals of the College.
• Oversees the College’s risk assessment to ensure internal controls are adequate and effective.
• Collaborates with the President and Cabinet to ensure the strategic development of the College’s financial sustainable future.
• Directs the activities associated with the security and investment of the College’s assets and funds.
• Performs miscellaneous job-related projects as assigned by the President.

MINIMUM JOB REQUIREMENTS, SKILLS, AND CHARACTERISTICS REQUIRED:

• Minimum of 10 years of increasingly responsible positions in Finance with a preference for higher education experience
• Strong management skills, both strategic and operational, and demonstrated ability to build, manage, and motivate an effective team
• Strong interpersonal, communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Ability to develop, plan, and implement short- and long-range goals.
• Knowledge and understanding of the mission, goals, organization, and operational/financial infrastructure
• Knowledge of institutional policies and procedures, regulations and bylaws, and the legal environment within which they operate
• Knowledge of accreditation and certification requirements and standards
• Knowledge of the structure, operations and requirements of federal, state, and local financial regulatory and funding agencies
• Ability to review and assess the operational and financial viability of new and existing contractual arrangements
• Knowledge of human resources concepts, practices, policies, and procedures
• Strategic planning skills
• Ability to analyze and solve problems creatively and effectively
• Knowledge of investment strategies and techniques
• Knowledge of assets and funds management principles, methods, and techniques
• Ability to build collaborative relationships with MMC Community
• Self-confidence, integrity, warmth, and a flexible leadership and personal style combined with a sense of humor that will earn the respect and attention of the campus community.
• Superior communication skills to express verbally and in writing MMC’s community
• Master’s degree in finance, accounting, or business, with advanced degree preferred.

Marymount Manhattan College is an affirmative action and equal opportunity employer.

To apply please click here.